How we are run
NHBC is an independent, non-profit distributing company limited by guarantee, with no shareholders. Any surpluses generated are re-invested in improving and developing the products and services we provide to the industry to further improve house-building standards. We are not a government or charitable organisation.
How to contact us
NHBC is authorised by the Prudential Regulation Authority (PRA) and regulated by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority (PRA)
NHBC is governed by a Council with representatives from organisations or groups who have an interest in raising standards in UK house building. They include mortgage lenders, law societies, consumer groups, architects, surveyors and house builders. The Chairman of the Council is also the Chairman of the Board.
Board of Directors
NHBC's Board is responsible for overseeing NHBC's strategy and financial resources, particularly the business planning and budgeting process. The 14 member Board is accountable to the Council.
Meet our Chairman and Chief Executive
Isabel Hudson - Chairman
Isabel joined the NHBC Board on 1 June 2011 as Deputy Chair, and was appointed Chair in November 2011. She was Executive Director of the Prudential's UK business and Chair of Prudential International Assurance between 2002 and 2006. She established and served as Chief Executive of specialist pension buyout firm, Synesis Life from 2006 to 2008.
She was previously Chief Financial Officer and Executive Director of Eureko from 1999 to 2002 and International Development Director for GE Insurance Holdings Ltd from 1996 to 1999. Isabel is currently non-executive director of MGM Advantage, QBE Insurance Group, Phoenix Group Holdings and The Pensions Regulator.
Mike Quinton - Chief Executive
Mike Quinton joined NHBC in October 2012, bringing a wealth of experience in the insurance sector and having held several senior executive management positions within major UK insurance companies, including Zurich Financial Services Group, Prudential and RBS Insurance for which Mike was Managing Director of the personal lines insurer, Churchill.
Throughout his career, Mike has had a particular focus on consumer-facing products and services, starting out at Prudential General Insurance where he was Financial Director and then Managing Director from 2000. In 2003 he was appointed Managing Director of Churchill Insurance, where he successfully developed the business and significantly enhanced recognition of the brand. During two years as a Managing Director at Zurich Financial Services, he oversaw the successful launch of the Zurich Connect brand and helped establish the Direct Insurance business in five countries.
NHBC's Board has eight committees reporting to it:
- Consumer Committee
Monitors and audits NHBC's customer care and complaints procedures.
- Standards Committee
Advises the Board on house-building construction standards and technical issues.
- Finance Committee
Reviews the financial implications of the Group Business Plan and evaluates new capital projects.
- Audit Committee
Monitors and reviews financial control and risk management systems as part of the internal audit requirements.
- Remuneration Committee
Agrees the remuneration strategy for the company, including directors and senior management.
- Nominations Committee
Advises on Board membership, renewals and appointments to Board committees.
- Scottish Committee
Addresses issues, and oversees the work of NHBC, specific to Scotland.
- Northern Ireland Committee
Addresses issues, and oversees the work of NHBC, specific to Northern Ireland.
NHBC has two subsidiary companies, each with its own Board:
- NHBC Building Control Services Limited
Established to manage the Approved Inspector licence for the purposes of undertaking building control.
- NHBC Services Limited
Established to manage NHBC's non-insurance services - primarily training, health and safety, and sustainability services.