Contact us
Customer services
Please call Customer Services on 0844 633 1000
(Monday to Friday 08.30 - 17.30), or to email, click here.
Claims enquiries
Before contacting us, please check What is Covered, as most questions can be answered here.
If you have an enquiry or wish to register a new claim, the easiest way is to visit our Claims Online. service which is available 24 hours a day.
If you have a general enquiry, please email claimscc@nhbc.co.uk Alternatively you can call us on 0844 633 1000, Monday to Friday 08.30 - 17.30. However please be aware that due to recent adverse weather in parts of the UK, calls may take longer than usual to answer.
Directory
A list of departments for use with our automated telephone system can be found here.
Recruitment enquiries
Please visit our careers section for current recruitment opportunities.
Registered builders/developers
To inform us of a change of address or contact details please call our Commercial team on 0844 633 1000
(Monday to Friday 08.30 - 17.30). Alternatively to submit your details via e-mail, click here.
Write, fax or DX
Write to:
Customer Services
NHBC
NHBC House
Davy Avenue
Knowlhill
Milton Keynes
MK5 8FP
Fax to: Customer Services, 01908 747255
DX: 50712 Amersham
Your feedback is valued
NHBC is keen to hear your views about the service that we offer, and to know what you think about our site.
National House-Building Council is a company no. 320784 limited by guarantee, registered in England. NHBC registered office: Buildmark House, Chiltern Avenue, Amersham, Bucks HP6 5AP.
