This training course has been developed for sales, customer service and other non-technical staff to provide them with an overview of the typical construction methods, terminology and technologies used within the UK housebuilding industry.
This course includes the 'fabric first' approach to energy efficiency in new homes but also includes low and zero carbon technologies such as heat pump, solar photovoltaic and solar thermal installations.
Any other non-technical staff who wish to gain a greater understanding
The basics of the home-building process
An introduction to the requirements and regulations for new homes, including how they have changed in recent years
A look at the main build stages - foundations, substructure, drains, superstructure - walls, floors and roofs, roof coverings, first fix, plastering, second fix, finishes and external works
Energy efficient construction methods and airtightness
Mechanical ventilation and heat recovery installations
A review of the more common low and zero carbon technologies
Comparison of new homes against several generations of existing housing stock, with a focus on the improved levels of energy efficiency and reduced running costs
Feel confident when it comes to talking about the benefits of buying a new house
Be better equipped to answer customer questions
Understand the technical terminology used in the house building industry.
Prices are exclusive of VAT
The completion and handover of a new property can be a complex process that requires a combination of technical, managerial and personal skills. You’ll also visit a site close to completion, to get a real example of what to look for.LEARN MORE
Gain a good understanding of the NHBC Buildmark warranty on this one day training course so that you can provide effective after-sales service regarding your customers warranty.LEARN MORE