Renew your registration

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we support you at every stage
of house building

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Make the most of your registration

Find out about all the benefits available to you!

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NHBC Branded Material

We offer a free site pack for all new site registrations, which includes a siteboard, flag and van sticker

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Direct Debit

Pay by Direct Debit to save time on your renewal fees

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Renew Online

Pay online via the NHBC shop

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Renew your NHBC registration

You can renew your registration by:

• Making a secure, online payment at the NHBC Shop by selecting "Annual Renewal Payments"
• Sending a cheque made payable to NHBC using the address on your invoice
• Paying by Direct Debit to save time on your renewal fees

To speak to one of the team about your renewal or registration, please call 0344 633 1000 and ask for ‘Customer Services’.

Renewal questions

These are some of the common questions we get asked. If your question isn't here, please call 0344 633 1000 and ask for 'Customer Services'.

When are my renewal fees due?

We will contact you in writing to advise you when your renewal payment is due.

 

How much is my renewal fee?

All fees shown here are inclusive of VAT

Number of Homes Renewal Fee
0 - 2 homes £634.80
3 - 10 homes £1,272.00
11 - 50 homes £1,916.40
51 homes or over £3,201.60

Your renewal fee is calculated by the number of homes you had registered with us for warranty in the previous calendar year, 1 January to 31 December

How do I pay?

Renewal fees are payable by Direct Debit, card payment or cheque.

If you pay your renewal fee by Direct Debit. To set up a Direct Debit, please return a completed and signed Direct Debit mandate form to us via email to arenewals@nhbc.co.uk, or to the following postal address:

Customer Services

NHBC

NHBC House

Davy Avenue

Knowlhill

Milton Keynes

MK5 8FP

To make a secure card payment, please visit the NHBC Shop and follow the instructions to select your payment.

To pay by cheque, please make your cheque payable to NHBC and send to the above address.

Do I need to renew my registration?

If you have registered homes with us and you have not legally completed the sale of these properties, then you must remain registered in order to offer NHBC Buildmark cover on those homes.

If you do not remain NHBC registered and have outstanding plots, this will mean:

  • Your building inspector will not be able to issue a CML cover note
  • If we are providing Building Control for you, then we may have to consider defaulting to the Local Authority
  • Your purchaser's deposit may not be covered by Buildmark
  • Your purchaser's solicitor will not be able to obtain cover confirmation to enable the release of funds
  • Our online Buildmark Acceptance process will immediately advise the purchaser's solicitor that you are not currently registered with NHBC- referring them back to yourselves to establish whether arrangements have been made regarding cover.

If all sales on your homes have been legally completed and you do not intend to register more homes with us in the future. please call us on 0344 633 1000 and ask for 'Customer Services' to discuss the ways in which NHBC can support your business and may be able to help you in the future.

Can I suspend my registration?

No, it is not possible for you to suspend your registration.

If you have any unfinalled or unsold plots and still wish to benefit from selling these with our Buildmark warranty, you will need to remain on our register until the respective legal completion date for these and you will need to continue to pay any annual renewal fees due whilst you remain on the register.

If you have no unfinalled or unsold plots, you can cancel your registration and get it reinstated at any time within 12 months of cancelling. If you choose to do this then you will be required to pay the respective annual renewal fee for the year in which you cancelled your registration at the time of us reinstating it. Reinstating your registration may also be subject to an additional administration charge.

Update your details

Use the following to tell us of any changes.

Change your registered status

To change your status from registered developer to registered builder, you will need to send the completed form below and fee to:

Customer Services

NHBC

NHBC House

Davy Avenue

Knowlhill

Milton Keynes

MK5 8FP

Note: We will ask you to follow an assessment procedure. The total fee will be £360+VAT

Change your title

When you change your title to:

  • a limited company from a sole trader or partnership, or
  • a sole trader or partnership from a limited company

you need to notify us in advance by sending the completed form below and fee to:

Customer Services

NHBC

NHBC House

Davy Avenue

Knowlhill

Milton Keynes

MK5 8FP

Note: The total fee will be £156+VAT.

Change your banking details

If you pay your annual renewal fee by Direct Debit, complete a new Direct Debit instruction form for your new bank account and send to us at

Customer Services, NHBC, NHBC House, Davy Avenue, Knowlhill, Milton Keynes. MK5 8FP.

Alternatively, ask your bank to write to us confirming the new details (branch address, sort code, account number, names on the account).

Other changes

For all other changes please call us on: 0344 633 1000 and ask for 'Customer Services'.

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