Warranties and cover


Why Buildmark is a good choice

Our warranty and insurance policies protect around 80% of all new homes built in the UK and we've been raising standards in home-building and providing protection to homebuyers for more than 75 years.  Buildmark is the UK's leading new home warranty. 

Features of Buildmark

Summary of cover

Our Buildmark warranty gives you protection with:

  • Pre-completion insolvency cover
    gives you protection if your builder becomes insolvent after exchange of contracts 
  • Cover for the first two years after completion
    your builder is responsible for putting right certain damage and defects.  You also have access to our resolution service and NHBC Guarantee should your builder fail to fulfil their responsibilities.
  • Cover for parts of the home in years 3 to 10 of ownership
    insurance to cover the cost of putting right physical damage in specified areas of your home such as damage to floors, staircases, roofs, drains, windows and doors 

More policy information.


Our market-leading range of warranties and insurance is recognised and trusted.  We protect and provide cover and reassurance for approximately 1.6 million homes.

Trusted by lenders

Many mortgage lenders will only lend on properties that have this type of cover. Buildmark is recognised and trusted by lenders.

Build Standards

Every home with an NHBC warranty has to be built in accordance with the NHBC Standards. Our inspectors visit NHBC registered developments at key stages during construction.

Resolution Service

Your policy includes access to our Resolution Service during the first two years. This could help you to resolve disputes with your builder.


Contact us

0800 035 6422
Open: Mon - Fri   08:30 – 17:30

For general enquiries: Ask for ‘Customer Services’,
or write to us

To discuss a claim: Ask for ’Claims’,
email us or write to us