Homeowners

Consumer Committee members

Sir Graham Hart

Sir Graham chairs NHBC's Consumer Committee and joined the Board in 2003. Sir Graham retired as Permanent Secretary to the Department of Health in 1997. He was Chairman of the King's Fund from 1998 to 2004 and of Citizens Advice from 1999 to 2004.

Mike Freshney

Chairman of NHBC Standards Review Group. Non Executive Director of CALA Homes. Non Executive Director of Westerman Homes Ltd. Director of NHBC Building Control Ltd. Director of the Housebuilders Federation Ltd. Member of the European Commission Accessibility Working Group.

Trisha McAuley

Head of Corporate Resources at the Scottish Consumer Council and leads the SCC's policy portfolio in relation to self-regulation and consumer issues in the construction industry, and in communications, energy, water and postal services. A member of NHBC's Scottish Committee.

Ron Gainsford

Ron brings to the Consumer Committee a wide knowledge of consumer matters.

He is Chief Executive of the Trading Standards Institute (TSI) and has a number of other appointments including directorships of the British Board of Agrément (BBA), Registry Trust Limited and the trading company of TSI, itsa Limited. He is an Executive Board member of the European Consumer Safety Association (ECOSA) and Eurosafe. He is also a founding member of the Product Safety Forum of Europe (PROSAFE) and has widescale experience in the provision of consumer protection and trading standards expertise to European and overseas countries.

Ron has long experience in local government. As a trading standards professional he has worked in various local authorities. He was an assistant director with LACORS (Local Authorities Co-ordinators of Regulatory Services) for several years and therefore engaged with the local authority Associations for England, Wales, Scotland and Northern Ireland at policy and operational level.

His role with TSI continues Ron's dialogue with Government at all levels and through Parliamentary channels.

Judith Gubbay

Consumer Director for 'Good Housekeeping' magazine. Judith has considerable experience of consumer related issues. She previously worked with the Consumer Association and is a member of the Institute of Consumer Affairs.

Caroline Kemp

An independent consultant with wide experience in the voluntary, public and commercial sectors. Caroline has worked as a manager in the Citizens Advice Bureau for several years and has extensive experience and knowledge of consumer issues.