Does Buildmark cover me against all faults and defects?
Buildmark is not a complete guarantee against all defects.
Buildmark is an insurance policy which covers you against specified risks which could be very expensive to put right. It does not provide cover for general wear and tear, condensation, normal shrinkage, damage arising from failure to maintain the property, or minor faults which first appear after the second year.
For full details you should read your copy of the Buildmark booklet which specifies the cover provided. The Buildmark booklet belongs to you so make sure you ask your solicitor for this document.
When you move in, you should also receive NHBC's 'Guide to your new home' from your builder. It contains useful information about 'running in' your new home. If you would like to download the 'Guide to your new home' pdf, click here.
An NHBC video or CD is also available free from the NHBC Publications section when you click here.
