NHBC's claims Resolution Service

• New Home Construction Warranty - NHBC
• Home Warranties - New Homes Warranty - Home Warranty
• New Home Warranty - Home Owner Warranty - House Warranty
• NHBC Insurance Cover for New Housing - Home Insurance Warranty
• NHBC Buildmark Policy - Buildmark Policies
• Builder Register - Builder Directory - Builder Check
• House Building Quality - House Building Warranty and Building Standards
• NHBC Registered Builders - NHBC Register
• New Home Insurance for New Home Buyers - New Build Property
• NHBC's claims Resolution Service
• Solo for Self Build - New Build NHBC Policy
• National House Building Council - NHBC Warranty - House Warranty
• Social Housing Warranty for Registered Social Landlords

NHBC's claims Resolution Service

NHBC provides a Resolution Service. The aim of the Resolution Service is to assist in resolving straightforward disputes between homeowners and builders. If we are unable to achieve a resolution, we offer guidance on the arbitration procedure for both parties.

NHBC's Claims Charter highlights our commitment to providing excellent customer service.

Find out more about the NHBC Resolution Service.

How to make a claim with NHBC

Making a claim against NHBC is easy and you can even make a claim online. All you have to do is provide us with the following information:

Your full name, address and postcode
Details of the item(s) of concern
Your Buildmark policy number (printed on your 10 year notice/insurance certificate)

Find out more about making a claim with NHBC.

NHBC Claims Online

Our Claims Online service enables you to make a claim any time, any day. All you need do to register a claim is send us the necessary information online, and we will respond to your enquiry within five working days.

Find out more about the online claims service from NHBC.

• Legal
• Sitemap
• Accessibility

NHBC is authorised and regulated by the Financial Services Authority.