The website is operated by National House-Building Council ("we", “us”, “our” or “NHBC”). We are registered in England and Wales as a company limited by guarantee under company number 320784 and have our registered office at NHBC House, Davy Avenue, Knowlhill, Milton Keynes MK5 8FP. Our VAT number is 876 339 774.
NHBC is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.
National House-Building Council is authorised and regulated by the Financial Conduct Authority (Financial Services Register number: 202261). You can check these details on the Financial Services Register at www.fca.org.uk or by contacting the FCA on 0800 111 6768.
If you have any questions or wish to contact us for any reason please contact:
Telephone: 0344 633 1000
Access to our website is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our website without notice at any time for operational, regulatory, legal or other reasons. We may terminate your use of the website with immediate effect if you breach any of these terms. We will not be liable if for any reason our website is unavailable at any time or for any period.
Certain parts of our website are only available to those users who have registered with us.
You are responsible for making all arrangements necessary for you to have access to our website. You are also responsible for ensuring that all persons who access our website through your internet connection are aware of these terms and that they comply with them.
The information transmitted via the website will pass over public telecommunication networks. We make no representation or warranty that the operation of the website will be uninterrupted or error free and disclaim any liability in respect thereof.
We are the owner or the licensee of all intellectual property rights in our website, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
You may download extracts of any page(s) from our website for your internal purposes and/or personal use.
You must not modify copies of any materials you have printed off or downloaded in any way and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
Our status (and that of any identified contributors) as the authors of material on our website must always be acknowledged.
You must not use any part of the materials on our website for commercial purposes without obtaining a licence to do so from us or our licensors.
We provide the content of the website in good faith but commentary and other materials posted on our website are not intended to amount to advice on which reliance should be placed. You must obtain specialist or professional advice before taking, or refraining from, any action on the basis of the content of the website. We give no guarantee, warranty or representation that the content is accurate, complete or up-to-date. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our website or by anyone who may be informed of any of its contents. Any use of our website is entirely at your own risk.
To the extent permitted by law, we, other members of our group of companies and third parties connected to us hereby expressly exclude:
All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.
Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our website or in connection with the use, inability to use, or results of the use of our website, any sites linked to it and any materials posted on it, including:
loss of income or revenue;
loss of business;
loss of profits or contracts;
loss of anticipated savings;
loss of data;
loss of goodwill;
wasted management or office time; and
whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.
This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.
Contracts for the supply of goods, services or information formed through our website or as a result of visits made by you will be governed by additional terms and conditions of supply which will be made available as part of the contract formation process and which you will be required to accept as part of the process for creating the contract for supply.
Any material uploaded to our website will be considered non-confidential and non-proprietary and we shall have the right to use, copy, distribute and disclose such material to third parties. Uploaded material must not be defamatory of any person, contain any material which is obscene, offensive, pornographic, hateful or inflammatory and must not promote violence, any form of discrimination or any illegal activity nor be threatening or abusive nor be likely to harass, upset, embarrass, alarm or annoy any person.
We reserve the right to remove any material uploaded or posted onto the website in our absolute discretion.
You are solely responsible for securing and backing up your content.
You must not misuse our website by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our website, the server on which our website is stored or any server, computer or database connected to our website. You must not attack our website via a denial-of-service attack or a distributed denial-of service attack.
By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our website will cease immediately.
While we take reasonable precautions to prevent their existence we will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our website or to your downloading of any material posted on it, or on any site linked to it.
You are responsible for configuring your information technology, computer programmes and platform to access our website. You should use your own virus protection software.
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
You must not establish a link from any site that is not owned by you.
Our website must not be framed on any other site, nor may you create a link to any part of our website other than the home page. We reserve the right to withdraw linking permission without notice.
Where our website contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources and accept no responsibility for them or for any loss or damage that may arise from your use of them.
NHBC has a number of UK registered trade marks including (without limitation) the NHBC logo, Buildmark and various other marks which are indicated as such on the website.
These terms were last amended on 15 February 2017.
Thank you for visiting our website.
National House-Building Council is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (Financial Services Register number: 202261). You can check these details on the Financial Services Register at www.fca.org.uk or by contacting the FCA on 0800 111 6768.