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Log in or Sign up

We have a number of free online services designed to make working with us easier or to provide you with essential customer insights. If you're already registered for these services, you can log in below. If not, click on the Sign up link to find out more and how to register.

How to contact us

To speak to someone about all log-in or sign-up issues, please contact
Customers Services on 0344 633 1000

Office opening times: Mon to Fri 08:30 - 17:30

NHBC Portal

Our purposeEnabling builders and their consultants to submit and manage their sites online. Working with NHBC could not be easier.

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Customer Satisfaction Reports

Our purposeLatest homeowner satisfaction survey results & feedback for home builders.
 
 

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NHBC Home User Guide (Builder)

Our purposeThe tools you need to create and issue HUG to your
homeowners.
 
 

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NHBC Home User Guide (Homeowner)

Our purposeA secure online portal with lots of information to help
make moving into a new
home an exceptional experience.

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Solicitor Buildmark Acceptance

Our purposeThe online system for conveyancers and solicitors to manage and accept Buildmark cover for their clients.
 

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NHBC OnSite

Our purposeA free, dedicated resource to
support Site Managers in their
current roles and with career
development.

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My Reports

Our purposeA reporting suite for home builders showing their latest inspection and claims information.

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E-learning Programmes

Our purposeWe have now re-launched the Learning Hub, our on-line learning platform - access it here.

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