Buildmark Choice - frequently asked questions

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Why choose Buildmark Choice?

Buildmark Choice is specifically designed for the affordable housing sector to help you manage the risk of build projects and to mitigate the ongoing costs of maintenance.

As the market-leading product, provided by the UK's leading authority in house-building, Buildmark Choice provides assurance to your private lenders, insurers and regulators from a brand recognised and trusted by consumers.

What is and what is not covered by Buildmark Choice?

Buildmark Choice provides you, your shared owners and tenants with:

  • Cover for the first 2 years after completion if your contractor doesn't meet their obligations to repair damage or defects
  • Cover for damage to certain parts of the home in years 3 to 10 
  • Cover for pre-existing contamination of the land on which the home is built 
  • Protection for certain breaches of Building Regulations if NHBC Building Control Services Ltd is appointed for building control 

Options to enhance this cover include:

  • pre-completion contractor insolvency
  • professional fees
  • a further 2 years damage cover, giving a total 12 years' protection

Buildmark Choice does not provide cover for general wear and tear, condensation, normal shrinkage, cosmetic damage or damage arising from failure to maintain the property.

What types of project are covered by Buildmark Choice?

Buildmark Choice is designed for newly-built or converted affordable housing.  The policy is suitable for rental and shared ownership schemes and may be available for general and special needs housing, multiple occupancy projects, foyer schemes, student and NHS Trust accommodation and mixed use sites.

How is the cost of Buildmark Choice calculated?

The cost depends on a combination of the following:

  • Your contractor's premium rating with NHBC
  • The net build cost and contract value
  • Which optional extras you select
  • The level of excess you select

Who can apply for Buildmark Choice?
Buildmark Choice is available to all builders and developers registered with NHBC who wish to build or convert housing for the affordable housing sector.
When does Buildmark Choice cover start and when does it end?

Buildmark Choice protection can start before completion if you request and we approve the addition of the optional pre-completion contractor insolvency cover.  Otherwise, cover starts on the date of your Buildmark Choice insurance certificate - usually the date of legal completion

Standard cover then continues for 10 years from the date on the Buildmark Choice insurance certificate. You can choose to extend the policy for a further 2 years giving you 12 years' total cover.

Can cover be transferred to subsequent owners?

When the home is sold, the remaining term of cover will automatically transfer to the new owner.

If you enter into a new shared equity arrangement with a private individual, the private individual will also have the benefit of the remaining term of cover under the Buildmark Choice policy.  It may be necessary for the policy excess to be adjusted if this happens.

How do I find out more and apply for Buildmark Choice?

To discuss your requirements for an existing or future project please call us on 0844 633 1000 and ask for 'Customer Services'.

What are the NHBC Standards?

To offer Buildmark Choice cover, your contractor is required to build in accordance with the NHBC Standards which provide a benchmark for acceptable levels of design, material specification and workmanship for newly-built homes registered with NHBC.

Contact us

0344 633 1000
Open: Mon - Fri   08:30 – 17:30

For general enquiries or to discuss a guide price: Ask for ‘Customer Services’,
email us or write to us

To discuss a claim: Ask for ’Claims’,
email us or write to us

Making a claim?

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home(s) and you need to let us knowClaims Online

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