Buildmark Connect policy details 

The following is a summary of the Buildmark Connect cover we provide:

During the first 2 years

During this period, you are responsible for putting right defects or damage to the premises and its common parts, caused by a failure to build to our Technical Requirements contained within the NHBC Standards.  You must do this within a reasonable time and at your own expense.

During years 3 to 10

Owners are covered during this period through the NHBC insurance cover.

This insurance covers the cost of putting right damage to most parts of the premises.

These parts of the premises are covered:

  • Foundations
  • Load-bearing walls
  • Load-bearing parts of the roof
  • Wet-applied plaster
  • External render and external vertical tile hanging
  • Roof coverings
  • Load-bearing parts of the floors
  • Floor decking, screeds and staircases, where these fail to support normal loads
  • Retaining walls necessary for the structural stability of the premises, and any garage or other permanent outbuilding forming part of, and constructed at the same time as, the premises
  • Below-ground drainage for which the owner is responsible

Contaminated land

Buildmark Connect also protects owners if they are served, or are likely to be served, a Statutory Notice about contamination of the land that existed at completion.

What's not covered?

Buildmark Connect does not cover general wear and tear, condensation, normal shrinkage, cosmetic damage or damage arising from failure to maintain the property or resulting from alterations to the premises.  You should refer to the full policy document for information on all the exclusions and limitations that apply.

Full policy document

For full details of the Buildmark Connect policy, please read this policy document:

Current Buildmark Connect policy document

This particular document applies to new premises registered from 1 April 2018. If you need a copy of a policy for mixed use schemes registered with us before this date please call us on 0344 633 1000 and ask for 'Customer Services'.

Contact us

0344 633 1000
Open: Mon - Fri 08:30 – 17:30

For general enquiries or to discuss a guide price: Ask for ‘Customer Services’,
email us or write to us

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