Raising standards to protect homeowners
Solo inspection process
When you apply for Solo one of our inspectors will work with you, visit your plot, discuss your project and answer any questions you may have about the cover.
During the build phase, your inspector will carry out stage completion inspections at pre-defined stages to ensure that the work meets the NHBC Standards so that cover can be issued on completion. Our inspector does not provide a project management or site supervisory service.
Stage completion certificates
Your inspector will explain the importance of our stage completion inspections and the Stage Completion Certificates (SCCs), which are issued throughout the build.
We issue the first certificate after you have excavated for the foundations. The last is issued after the final stage inspection, prior to us sending you your Solo insurance certificate. You can use these SCCs to request further releases of funds from your lender.
At all times we will keep you informed of issues arising. We give you a free site record book to keep track of findings, progress and useful contacts.
Inspection stages
You can see inspection stage details for timber framed and traditional masonry homes in our Inspection stages document.
Building control
NHBC Building Control Services Ltd is an Approved Inspector authorised to carry out building control inspections in England and Wales to assess for compliance with Building Regulations. If you choose our building control service we will appoint one inspector for your project who will carry out all of your stage completion and building control inspections. This means a consistent approach and guidance from one organisation.
Contact us
0844 633 1000
Open: Mon - Fri 08:30 – 17:30
For general enquiries or to discuss a guide price:
Ask for ‘Customer Services’,
email us or write to us
To discuss a claim:
Ask for ’Claims’,
email us or write to us