Warranties and cover


Find your policy document

The first two letters of your Buildmark policy number (found on your insurance certificate) will determine which Buildmark policy document applies to you.  Select the appropriate document below:

AM or AN AL AK or AJ AI or AH or AG

Please note: If your policy starts with AB, AJ, AE or XA please contact us to request a copy of your policy.  Please call us on 0800 035 6422 and ask for 'Customer Services'.

Can't find your insurance certificate?

Our Customer Services team can issue a duplicate for you*.  Please email cssupport@nhbc.co.uk quoting your name, address and postcode or call 0800 035 6422 and ask for 'Customer Services'.

* Please note that there will be a charge for providing duplicate documents.


Contact us

0800 035 6422
Open: Mon - Fri   08:30 – 17:30

For general enquiries: Ask for ‘Customer Services’,
or write to us

To discuss a claim: Ask for ’Claims’,
email us or write to us