Warranties and cover

VertDivider

Selling your home

Buildmark is intended to benefit every owner of the home during the 10 year period of cover.  So, if you sell the home and the Buildmark policy has not expired, the new owner gets the benefit of the remaining term of cover.

Transferring the policy

All you need to do is give the insurance certificate and policy document to the new owners on completion of the sale.  Your solicitor will usually request the documents from you at the start of the conveyancing process and pass these on to your buyers' solicitor on your behalf.

Can't find your policy document?

The first two letters of your Buildmark policy number (found on your insurance certificate) will determine which Buildmark policy document applies to you.  Select the appropriate document below:

AM AL AK or AJ AI or AH or AG
AF AD AC AB

Please note: If your policy starts with AJ, AE or XA please contact us to request a copy of your policy.  Please call us on 0844 633 1000 and ask for 'Customer Services'.

Can't find your insurance certificate?

Our Customer Services team can issue a duplicate for you*.  Please email cssupport@nhbc.co.uk quoting your name, address and postcode or call 0844 633 1000 and ask for 'Customer Services'.

* Please note that there will be a charge for providing duplicate documents.

VertDivider

Contact us

0844 633 1000
Open: Mon - Fri   08:30 – 17:30


For general enquiries: Ask for ‘Customer Services’,
email us or write to us


To discuss a claim: Ask for ’Claims’,
email us or write to us