With online Buildmark acceptance, conveyancers can access instant Buildmark cover information and all the associated documentation to quickly complete the Buildmark acceptance process.
When the plot is registered with us, we send the builder / developer a policy number and an activation code. They can also access the online Buildmark acceptance system via their own account to obtain this information if required.
The builder / developer forwards the policy number and activation code to the plot purchaser's conveyancer.
The conveyancer goes online and logs in to their secure Buildmark acceptance account and uses the policy number and activation code to access plot details to check that cover is in place before exchange of contracts.
The conveyancer uses the system to notify us when exchange of contracts takes place and updates the purchaser's details which will activate the deposit insurance protection available under the Buildmark policy.
The convayencer uses the system again to notify us when legal completion takes place and accepts the Buildmark policy on behalf of the buyer.
NHBC will validate the completion information. Once approved, the insurance certificate and associated documents will be available to download.
0344 633 1000
Open: Mon - Fri 08:30 – 17:30
To discuss online Buildmark acceptance, please call the number above and ask for 'Acceptance', or email us
Here are some frequently asked questions