Manage Buildmark acceptance online
Instant access to Buildmark cover information and documentation
With online Buildmark acceptance, conveyancers can access instant Buildmark cover information and all the associated documentation to quickly complete the Buildmark acceptance process.
Watch this video to find out how it works:
Simpler, faster Buildmark acceptance
- quickly and easily check a home has the benefit of cover before exchange of contracts
- check and download Buildmark policy documentation and information:
- CML cover notes
- Policy status
- Insurance certificates
- Policy documents
- instant access to information e.g. if there is a problem with cover because a builder/developer is no longer registered with NHBC, that information will be available to view immediately
More on how it works
When the plot is registered with us, we send the builder / developer a policy number and an activation code. They can also access the online Buildmark acceptance system via their own account to obtain this information if required.
Policy numbers and activation codes
The builder / developer forwards the policy number and activation code to the plot purchaser's conveyancer.
Access plot details
The conveyancer goes online and logs in to their secure Buildmark acceptance account and uses the policy number and activation code to access plot details to check that cover is in place before exchange of contracts.
Exchange of Contracts
The conveyancer uses the system to notify us when exchange of contracts takes place and updates the purchaser's details which will activate the deposit insurance protection available under the Buildmark policy.
The convayencer uses the system again to notify us when legal completion takes place and accepts the Buildmark policy on behalf of the buyer.
Insurance certificate available for download
NHBC will validate the completion information. Once approved, the insurance certificate and associated documents will be available to download.
0344 633 1000
Open: Mon - Fri 08:30 – 17:30
To discuss online Buildmark acceptance, please call the number above and ask for 'Acceptance', or email us
Here are some frequently asked questions