Information for homeowners concerning fire safety in apartment buildings

NHBC was shocked and saddened by the tragic loss of life in the Grenfell Tower fire in London on Wednesday 14 June. Our deepest sympathies are with those who were injured or lost their lives, and with their families and loved ones.

NHBC welcomes the Public Inquiry to be chaired by Sir Martin Moore-Bick, as announced by the Prime Minister, together with the Expert Panel announced by the Secretary of State for Communities and Local Government, to advise on immediate safety action following the Grenfell Tower fire. We anticipate making a full contribution to both.

Builders registered with NHBC are required to comply with NHBC's prescribed technical standards for construction. These require builders to comply fully with all government set Building Regulations, including those concerning fire safety.

Homeowners living in apartment buildings

In general, responsibility for fire safety in occupied apartment buildings rests with those who have ownership or control of the building as a whole. The responsible person has a number of fire safety duties prescribed by law. Normally they will be your landlord or managing agent, but whoever it is, we expect them to have made this known to you. You should contact them first if you have concerns about any aspect of the fire safety of the apartment building you live in.

If you are not sure who is responsible for fire safety, we suggest you look for information in communal areas of the building or ask the person you pay service charges to. For general information on what to do in the event of a fire, we suggest you contact your local fire service.

If you, your landlord or managing agent believe there are defects that affect the fire safety of your building which are covered by the NHBC Buildmark warranty on your home contact us on 0800 035 6422 or via our website for further information on whether a claim can be made.

It may help you to know that defects in the first two years of the Buildmark warranty are the responsibility of your builder to put right. After the first two years the Buildmark warranty provides cover for breaches of certain Building Regulations, including fire safety, only if we provided the building control service on the construction of your building.

Update: Further to DCLG's update, please find more information here.

For full details of our cover, including the precise periods of cover and exclusions, please contact us:

Call 0800 035 6422 or via our website