Warranties and cover


Which edition of the NHBC Standards applies to your home?

NHBC Standards have evolved over the years as methods of construction have changed.

The edition of the Standards that apply to a property will be those which were in force when the builder began the construction of the foundations or, if pre-existing foundations were used, when the builder began construction work.

If your home was built in or after 2010 and you would like to view the version of the NHBC Standards which was in force when your home was built, you can look it up here. You will need to have your policy number from your NHBC warranty. You can find this number on...: It will start with two letters followed by X numbers e.g. AM999999

If your home was built before 2010, please call us, with your NHBC policy number, 0344 633 1000 and ask for "Customer Services".

Enter your policy number



Contact us

0844 633 1000
Open: Mon - Fri   08:30 – 17:30

For general enquiries: Ask for ‘Customer Services’,
email us or write to us

To discuss a claim: Ask for ’Claims’,
email us or write to us

Making a claim?

If you have a problem with your home and need to let us know Find Out More