New homes quality, change and safety

Number one of five key themes for Building for tomorrow 2021

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New homes quality, change and safety - past lessons for future living 

This was an in-depth look at quality matters such as the role of the incoming New Homes Ombudsman as well as what we have learned from NHBC claims history and quality data to improve the standards of new homes for future homeowners.

We also explored the implications of regulatory change such as the Future Homes Standard and changes to Part L as well the role of the new Building Safety Regulator.

Finally, we looked at how the industry is tackling the need for future skills and how it might take better care of the wellbeing of its employees.

Our keynote speakers on this theme

New Homes Quality Board

Douglas Cochrane

Session name: Quality and Quantity

Douglas retired from Lloyds Banking Group in July 2020 having completed an illustrious career spanning 40+ years. For the last 18 years Douglas has led LBGs retail housing relationship.

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Steve Evans
Head of Technical Operations

Session name: Building a safer future

Steve leads NHBC's Multi-Disciplinary Technical Teams across the UK including the Major Projects Teams based in London. Making regular contributions to industry publications.

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Meet our other speakers on this theme


Dr Shamir Ghumra
Head of Building Performance Services

Home Quality Mark – what’s happening around the world?

Shamir is a leading expert on sustainability challenges in the built environment. He is a Fellow of the Institute of Environmental Management and Assessment.


Dr Gavin Dunn
Chief Executive

Future Homes Standards – where are we now?

Gavin originally trained as an Architect and initially practiced in North America with a large construction engineering consultancy before returning to the UK to specialise in the energy and environmental performance of buildings in 1998.


Mark Fields
Technical Services Engineer

Masonry cladding support and restraint: recent innovations for modern low rise

Mark is Technical Services Engineer for Leviat in the UK, specialising in the Ancon Masonry Product Range. Leviat is the new home of Ancon, Halfen and Helifix and many more trusted product brands.

Scottish Government

Stephen Garvin
Head of Building Standards

Building Standards Update

Stephen has overall responsibility for the Building Standards system in Scotland, advising Scottish Ministers on them and related matters since 2018. He is involved in bringing forward changes to the building standards for fire safety.


Sam Davey
Learning & Development Operations Manager

Mental health awareness

Sam heads up the Learning & Development department at Vistry Group and is a fully qualified Adult Mental Health First Aid Instructor. Passionate about mental health in the industry and supporting employee development and wellbeing.


Jenny Herdman
Director of Home Building Skills Partnership

Skills – building the future base

Jenny joined the Home Builders Federation (HBF) in August 2016 to lead the Home Building Skills Partnership (HBSP) focussed on developing the skilled workforce needed to build today’s high quality new homes.


Mark Separovic
Senior Construction Quality Manager

Driving quality through data

Marc is a Chartered Civil Engineer with over 20 years of experience across a variety of disciplines within the Construction industry. Mark currently leads the Construction Quality Operations at NHBC.


Paul Cribbons
Senior Construction Quality Manager

Lessons Learned/Claims-Low Rise

Paul Cribbens, NHBC’s Complex Claims Adjuster, has worked for NHBC since 2006, previously having roles in the Inspection, Claims and Standards and Technical business areas before returning to Claims in March 2020.

Learn more about Building for tomorrow themes

Climate change - house building

How we can combat climate change with insulation and heating options, looking towards the Future Homes Standard.

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Modern Methods of Construction (MMC)

A deep dive into the future of MMC. How can it help the industry deliver housing volumes whilst ensuring quality?

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The future housing market and beyond

We took a look at the future of housing trends, as well as the impact of the Covid 19 pandemic on the future housing industry.

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High rise - safety, structure and quality

An exploration of the critical detailing for building high rise safely. From lessons learned to masonry cladding.

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Building for tomorrow 2021

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