Head Office

Internal Communications Manager

Location: Milton Keynes, Buckinghamshire, United Kingdom Salary: £43,000 - £50,000 per Annum DOE + up to 10% Bonus Advert ID: 274780 Organisation: NHBC Job Reference: NHBC6495 Apply for this role

Build your career with us… we’re looking for an Internal Communications Manager.

About NHBC 
At NHBC we are proud to be unique. No other organisation in our sector combines the variety of services and scale that we offer. As the market leader, our name is synonymous with new home warranty and insurance. Our people are driven by our core purpose to build confidence in the construction quality of new homes. 

Why you should join us
We are a modern, lifestyle and family friendly employer who are in a period of rapid growth, investing in technology, data and new ways of working. We need passionate, talented and driven people to join us on this journey. 

We encourage our colleagues to work flexibly in different ways, including home, field-based and hybrid working. We don’t promise we can offer you exactly what you want, but we are always happy to talk flexible working. 

Core benefits include

  • 27 days annual leave (plus bank holidays) and a holiday purchase scheme
  • generous pension contributions up to 10.5%
  • private medical insurance 
  • equalised maternity, paternity, adoption leave and pay for all new parents 
  • 24/7 employee assistance programme supporting your physical and mental wellbeing
  • 2 days volunteer leave

What you’ll be doing 

  • You’ll need to create, develop and implement NHBC’s internal communications strategy
  • Be responsible for planning and delivery of strategic internal communications activity across NHBC, including leadership communications, cultural change and employee engagement activity
  • You will also need to oversee the evolution, production and delivery of regular internal communications products as well as support development of the corporate narrative, values and behaviours, and internal tone of voice, and successfully implement it through strategic internal communication campaigns and change programmes
  • Lead on proactive communications for internal campaigns, projects and activities and act as the gatekeeper for internal communication of NHBC’s internal and external activities
  • Partner with heads of function/senior managers and work with colleagues at all levels of the business to deliver on departmental communications; provide advice and support for individuals as well as be responsive to ad-hoc activity across the business

What we are looking for
We want to find a dynamic and proactive individual who is a strategic thinker and can deliver internal campaigns with strong measurable results. You will have the commercial know how to navigate your way around an organisation – building strong relationships with the CEO, HR Director and Head of Marketing and Communications. You will need to have the ability and confidence to challenge them when necessary.

  • Very strong attention to detail always
  • Proven experience of leading an internal communications function
  • Demonstrable experience of developing and implementing internal communications strategies for different audiences, with particular emphasis on field-based staff
  • Hands on experience of supporting a business through change or transformation programmes through effective internal communications

Hiring Process 27th May Closing Date 

Potential applicants are sometimes put off if they don’t meet 100% of the requirements. We think individual experience, skills and passion make all the difference, so if you meet the majority of the criteria, we’d love to hear from you. If you need any adjustments or additional support with your application, please let us know at Recruitment@nhbc.co.uk

Your future with us
We have lots of fantastic examples across our business of people who are building their career with us. We are huge advocates of internal mobility and work hard to retain our best talent. We offer exceptional personal development and career progression opportunities. If you’re ambitious, driven and hard-working you will succeed with us. We’ll support you with full training, ongoing CPD and the opportunity to gain recognised qualifications and professional memberships.

Our inclusive culture
We are committed to creating an inclusive culture that encourages everyone to bring their true selves to work. We fundamentally believe in the rights of all our employees and customers to be treated fairly, with dignity and respect, free from discrimination. We have active employee networks that support our colleagues and their allies, creating safe spaces for open conversations and the sharing of ideas. We are a signatory to the Armed Forces Covenant and the Women in Finance Charter.

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