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Technical Operations

Principal Engineer

Salary: £41,000 - £58,000 per Annum DOE + 10% Bonus Location: Nationwide, Nationwide, United Kingdom Job Family: Field Tech Advert ID: 303137 Organisation: NHBC Job Reference: NHBC6640 Apply for this role

Build your career with us.... we are looking for a progressive Principal Engineer to join their Technical Operations Team.

At NHBC we are proud to be unique. No other organisation in our sector combines the variety of services and scale that we offer. As the market leader, our name is synonymous with new home warranty and insurance. Our people are driven by our core purpose to build confidence in the construction quality of new homes.  

Why you should join us 

We are a modern, lifestyle and family friendly employer who are in a period of rapid growth, investing in technology, data and new ways of working. We need passionate, talented and driven people to join us on this journey.  

We encourage our colleagues to work flexibly in different ways, including home, field-based and hybrid working. We don’t promise we can offer you exactly what you want, but we are always happy to talk flexible working.  

What we offer: 

  • 27 days annual leave (plus bank holidays) and a holiday purchase scheme 
  • generous pension contributions up to 10.5% 
  • private medical insurance
  • equalised maternity, paternity, adoption leave and pay for all new parents
  • 24/7 employee assistance programme supporting your physical and mental wellbeing
  • 2 days volunteer leave
  • 10% bonus

What you’ll be doing

  • Assist in the management of a multi-disciplinary team of professionally qualified Engineers and Surveyors.
  • Deputise for the Technical Operations Manager as and when required.
  • Undertaking quality monitoring of staff, including claims reviews / reports, as part of the quality management process.
  • Manage risk to NHBC Group on warranty products, claims, and NHBC BCS on building control applications in accordance with the relevant business area SLA’s, technical policies, and Standard Operating Procedures to ensure customer and statutory requirements are met.
  • Negotiate with developers, builders, and their professional advisors to ensure proposals are satisfactory in relation to building control, warranty, and land quality to relevant regulations/NHBC Standards.
  • Manage the warranty aspects by supporting inspection staff with the provision of expert advice, inspection of high-risk/complex elements of building work, and review of progress.
  • On claims, agree brief with client, undertake investigations, report on finding, prepare solutions for Remedial work schemes, issue tender information, assess costs and undertake site inspections.
  • Contribute to the Operations Directorate Business plan.
  • Promote NHBC’s business objectives and manage customer relationships.
  • Provide guidance to builders, their consultants, and NHBC on engineering aspects of the Building Regulations, NHBC Standards, and claims.
  • Proactively resolve customer complaints & manage conflict and disagreement by effective and appropriate escalation.

What we are looking for:

  • Extensive experience in building/construction industry with advanced knowledge of the housing and commercial sectors.
  • Experience of forensic investigations of buildings, defect identification, and repair.
  • IT literate with the ability to use a range of software programs. 
  • Good communication skills both verbal and written with appropriate interpersonal and presentational skills.
  • In-depth knowledge and understanding of all aspects of superstructure, foundation, and geotechnical design with regard to building structures.
  • Able to work with a minimum of supervision in line with established policies and procedures.
  • Full driving licence.

Education and Qualifications  

  • A Chartered membership of an appropriate professional institution i.e. CEng/ MIStructE.
  • Construction / Engineering-related Degree or equivalent qualification.

Hiring Process After the closing date of 19th August 2022, we will contact you regarding your application.

Potential applicants are sometimes put off if they don’t meet 100% of the requirements. We think individual experience, skills, and passion make all the difference, so if you meet the majority of the criteria, we’d love to hear from you.  

Your future with us 

We have lots of fantastic examples across our business of people who are building their careers with us. We are huge advocates of internal mobility and work hard to retain our best talent. We offer exceptional personal development and career progression opportunities. If you’re ambitious, driven, and hard-working you will succeed with us. We’ll support you with full training, ongoing CPD, and the opportunity to gain recognised qualifications and professional memberships. 

Our inclusive culture 

We are committed to creating an inclusive culture that encourages everyone to bring their true selves to work. We fundamentally believe in the rights of all our employees and customers to be treated fairly, with dignity and respect, free from discrimination. We have active employee networks that support our colleagues and their allies, creating safe spaces for open conversations and the sharing of ideas. We are a signatory to the Armed Forces Covenant and the Women in Finance Charter. NHBC Values 

If you need any adjustments or additional support with your application, please let us know at

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If you are interested in applying for a role, please upload your cv.

We will hold your details for up to six months, and we will contact you if
we believe you may be suitable for and potentially interested in any
of our roles. However, we also suggest that you continue to regularly
look at our available opportunities as they become available and
apply directly with a tailored CV.