NHBC Home User Guide

NHBC Home User Guide Screenshot

Our NHBC Home User Guide for Builders is now no longer available to new customers. We will continue to service existing customers until February 2020 (should existing customers wish to contact us, please use the normal channels).

If you are interested in a similar product then we will be pleased to pass your details to Classic Folios (via the webform at the bottom of the page). Classic Folios will then contact you in due course to discuss your requirements.

Classic Folios is the market leader for handover solutions. They have worked with over 250 property developers of all sizes, delivering a bespoke, high quality and consistent service, tailored to each developer’s brand and they are proud to be one of the most trusted names in the industry.

Classic Folios are experts in delivering bespoke handover products from reservation through to completion and beyond.  They have provided the marketing tools to developers to give their customer care teams a boost in their customer satisfaction by helping them to deliver a first-class service to their homebuyers. This builds brand loyalty, helps with referrals and even repeat purchases.

Hoozzi (their award winning portal) is a management and communications platform that is changing the way people buy, manage, maintain and enjoy their homes. Classic Folios can pre-populate your individual Hoozzi with up to 50 documents. It will come completely branded to suit your development and branding. You, as the developer, can communicate with your buyers throughout plot, phase and even development level and you can manage the documents you upload.

Already using HUG?

If you are already providing your customers with an NHBC HUG and need to access the NHBC HUG Administration Portal then click the log in button below and enter your username and password. If you need help with HUG on something that isn't covered in the Help section of the HUG Administration Portal then please contact us between 08:30 - 17:30 Monday to Friday on 01908 746103 and one of our experts will be happy to help you.

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