Step 4: Inspections

Inspections are integral to preventing defects and maintaining focus on quality

a peach photo signalling step four of the inspection service with blue and pink writing

Key Stage Inspections

Once work starts on site we aim to inspect every plot at key stages of construction and need at least 24 hours’ notice of when a Key Stage Inspection is required.

Housing (plot) inspections

  • excavation
  • basement (where applicable)
  • superstructure
  • pre-plaster
  • pre-handover
  • drainage.*

* sites where NHBC is carrying out Building Control only.

Block inspections

  • excavation
  • basement (where applicable)
  • plot pre-plaster / fire safety inspection
  • block (common parts)
  • means of escape (per core)
  • plot pre-handover
  • drainage.*

* sites where NHBC is carrying out Building Control only.

PLEASE NOTE - Apartments will require additional inspections – pre-plaster as an extra key stage and regular inspections on the façade and common areas. 

Risk-based inspections

If parts of the construction present additional risks of defects e.g. bay windows, render, cavity trays or dummy chimneys, we will carry out extra risk-based inspections. If a risk-based inspection is required it will be recorded in the site record book (in the Bespoke Technical Risk Management plan). We need at least 24 hours' notice ahead of any inspection.

a peach photo signalling step four of the inspection service with blue writing

Site Record Book

Your inspector will record their findings in the site record book along with a note of which key stages have been passed.

a peach photo signalling step four of the inspection service with blue and pink writing

Reportable Items

All defects found during any type of inspection (key stage, risk-based or intermediate) will be recorded as Reportable Items. This will enable Quality Common Scoring to be applied to all inspections.

Inspection tools used in this step

a photo of someone in site safety clothing measuring a wall

Quality Common Scoring

Applied to all Key Stage and Risk Based inspections, this is the same scoring we use for Pride in the Job and Construction Quality Reviews. Scores are 1-6 where 4 indicates compliance with NHBC Standards, 1 is very poor and 6 is outstanding work.

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a photo of someone measuring some work while wearing site safety clothing

Quality Benchmark Report

Produced for each Key Stage Inspection and where required, any additional Risk Based Inspection stages, this report will provide photos and commentary, a score of 1-6 and will highlight good practice and defects.

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a photo of two people in site safety clothing viewing a site from some scaffolding

Technology Assisted Inspection (TAI)

This functionality allows you to upload photographs for online inspection or re-inspection by our team, sometimes avoiding the need for an inspection visit.

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Next step

a peach photo signalling step five of the inspection service with blue and pink writing

Step 5: Handover

If all defects and technical conditions have been resolved (and certification supplied) and a satisfactory pre-handover inspection completed, the final certificate will be issued.

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