a family carrying cardboard boxes into their new home

Moving Home

We've compiled some quick guides on the extra things you'll need to consider when you've just bought a newly built home

Excited to be in your home?

We know that moving home is a busy time for anyone. And when you’ve just bought a brand new home, there are a few extra things to consider on top of unpacking boxes. To help, we’ve produced some handy booklets for your new home with tips on how to get the most from your home as you settle in.

Welcome to your new home

a couple stood in a kitchen holding mugs while smiling

Guide to your new home

From home safety to top care and maintenance tips, our practical guide will ensure you settle in to your new home.

Download guide
an older couple being handed a set of keys while smiling

Checking your new home

We advise you to check your new home before you complete your purchase and again when you move in.

Download checklist
a couple unpacking a plant from a cardboard box

Running-in your new home

The UK Centre for Moisture in Buildings, provides some useful tips about dealing with moisture in your new home.

Download guide
a couple curled up together reading some information on a tablet

Homeowner guidance documents

From checking if your builder is registered with NHBC to problems with your home, view our homeowner guidance document below.

Find out more

Your buildmark policy documents

a photo of a row of red-brick houses with black fixtures on a sunny day

If you are the first owner of the home

You should receive your NHBC insurance certificate and Buildmark policy booklet from your conveyancer before you move in.

If you don't receive them within 4 weeks of moving into your new home, please contact your conveyancer.

Contact us
a family entering their new home together while carrying boxes

If you are not the first owner of the home

If you have bought a home that still has the benefit of Buildmark cover, your conveyancer should obtain the documents from the previous owners.

If you don't receive the documents, or you are not sure if your home is covered, please contact us.

Contact us

Get in touch

    Please complete the webform below and we will get in touch with you within 3 working days