Providing protection for homeowners

Our Buildmark policy covers newly-built homes providing protection against loss of your deposit, a builder warranty and then a period of insurance against certain problems with your home.

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How can we help you?

Homeowner resources and information

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Useful guides

Read our guides about common issues with new homes and about making a claim.

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FAQs

Check out our list of FAQs for homeowners or people looking to buy a new-build or newly-converted home.

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Make a complaint

We are sorry if you are unhappy with the service you have received. Please see more about our complaints process and how to make a complaint.

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Consumer codes

Industry-led schemes which gives protection and rights to the purchasers of new homes, ensuring that new home buyers are treated fairly and are fully informed about their purchase.

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