Providing protection for homeowners
Our Buildmark policy covers newly-built homes providing protection against loss of your deposit, a builder warranty and then a period of insurance against certain problems with your home.

How can we help you?
I want to start a claim
Start hereI want to continue a claim
Update claimI have a problem with my home
Click hereAm I covered?
Find out moreWhat is Buildmark?
Find out moreI am selling my home
Find out moreI am moving in
Find out moreHomeowner resources and information

Useful guides
Read our guides about common issues with new homes and about making a claim.
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FAQs
Check out our list of FAQs for homeowners or people looking to buy a new-build or newly-converted home.
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Make a complaint
We are sorry if you are unhappy with the service you have received. Please see more about our complaints process and how to make a complaint.
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Consumer codes
Industry-led schemes which gives protection and rights to the purchasers of new homes, ensuring that new home buyers are treated fairly and are fully informed about their purchase.
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