Contact us

Claims procedure

Please visit our make a claim page for full details on our claims process and resolution service.

If you're ready to make a claim: 

Make a new claim

To get started on your claim, simply click below.

Updating us about a claim? 

If you would like to update us about your existing claim.

Find your policy

You can download your policy booklet or request a copy of your insurance certificate.

Making a complaint

We are committed to providing a high-quality, professional service.  However, if at any time you are unhappy with any aspect of our service, please contact us as soon as possible so we can investigate and put things right.