Is your home less than 2 years old?
If your home is still not completed and you have concerns about your builder’s finances, please complete the Claims form below to get in touch with us. If your home is complete, you should report your concerns to your builder in the first instance because your home will still be within the builder warranty period. If you’ve tried this and are unhappy with the response, please complete the Claims form below to enquire about our resolution service. Download our guide to the builder’s responsibilities and the resolution service to read more about what the builder must do and what we’ll do.