Frequently asked questions
Check out our list of FAQs for information about the builder warranty and the insurance cover we provide through our Buildmark policies.
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Who we are
Buildmark cover and documents
Guidance
Homeowner resources and information
Useful guides
Guides and information about some of the most common queries we receive.
Make a complaint
We are sorry if you are unhappy with the service you have received. Please see more about our complaints process and how to make a complaint.
Consumer protection codes
Learn about industry schemes which give protection and rights to the buyers of new homes, ensuring they are treated fairly and are fully informed about their purchase.