NHBC Standards request
On this page, you will find details about how to request a copy of the NHBC Standards in force at the time your home was built.
Requesting a copy of the NHBC Standards
The NHBC Standards set out the technical requirements and guidance builders must follow when constructing new homes covered by an NHBC warranty and insurance policy such as Buildmark. They are an essential reference for ensuring quality, safety and compliance in house building.
If you are an NHBC policyholder, you may need to consult the Standards to better understand the technical expectations applied to your home, or to refer to the specific requirements relevant to your property. You can request a copy of the relevant NHBC Standards below.
Request your copy of the NHBC Standards
Homeowner resources and information
Useful guides
Guides and information about some of the most common queries we receive.
Frequently asked questions
Check out our list of FAQs for homeowners or people looking to buy a new-build or newly converted home.
Make a complaint
We are sorry if you are unhappy with the service you have received. Please see more about our complaints process and how to make a complaint.
Consumer protection codes
Learn about industry schemes which give protection and rights to the buyers of new homes, ensuring they are treated fairly and are fully informed about their purchase.