Your policy documents
Download your Buildmark policy documents or request an insurance certificate.
You can easily download a copy of your policy document below (you will need the first two letters of your policy number).
If you don't know your policy number, you can find it on your Buildmark insurance certifcate.
If you have misplaced your insurance certificate or you can't find your policy number, you can contact Customer Services on live chat, by calling 0344 633 1000 or by completing the form below.
(AZ) Insurance Product Information Document (IPID)Download
(AX or AY) Buildmark policyDownload
(AX or AY) Insurance Product Information Document (IPID)Download
(AW) Buildmark policyDownload
(AU or AV) Buildmark policyDownload
(AS or AT) Buildmark policyDownload
(AS) Buildmark Apartments policyDownload
(AR) Buildmark policyDownload
(AR) Buildmark Apartments policyDownload
(AQ) Buildmark policyDownload
(AQ) Buildmark Apartments policyDownload
(AP) Buildmark policyDownload
(AO) Buildmark policyDownload
Can't find your policy number or insurance certificate?
Read our guides about common issues with new homes and about making a claim.Click here
Check out our list of FAQs for homeowners or people looking to buy a new-build or newly-converted home.Read more
Make a complaint
We are sorry if you are unhappy with the service you have received. Please see more about our complaints process and how to make a complaint.Find out more
Industry-led schemes which gives protection and rights to the purchasers of new homes, ensuring that new home buyers are treated fairly and are fully informed about their purchase.Find out more