Vendors' solicitor guidelines

This section of the website outlines what you need to do before and after exchange of contracts with the purchaser’s solicitor.

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What you should do before exchange of contracts

  • Before exchange you should check that your client who will be offering the Buildmark cover is a current NHBC registered builder/developer. See Check the NHBC register. If they have left our register after the home has been registered for cover, but before exchange of contracts, we may not provide Buildmark cover. Please contact NHBC on 0344 633 1000 or email to confirm the builder/developer is listed on the NHBC register.

  • If the vendor of the property is not the same as shown on the Buildmark documents ensure that the vendor has our authority to sell the property, on an 'unregistered vendor' basis. PLEASE NOTE in the case of an 'unregistered vendor' the deposit and any other payments received under the contract will not be protected by NHBC if the vendor becomes insolvent after exchange of contracts and before completion.

  • Pass the Policy Number and Activation Code for the plot to the purchaser’s conveyancer, so that they can access the plot via the Conveyancing Portal. They can do their checks, accept the Buildmark policy and download the policy documentation via this system. Alternatively you can add the case to the case list and then enter the purchaser and their conveyancers details, this activates an invitation to the purchasers conveyancer to access the policy. (Further details are outlined in the user notes).

Vendors' solicitor FAQs