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Quality Assurance Reviews and Rating Scheme

A business review of quality assurance (processes, procedures, competencies and policies) with potential NHBC QA rating.

In conversation with Roger Morton: the skills gap

NVQs

Take the next step in building your career in construction with us.

From Customer Service to Underwriting - Shannon Thornthwaite's career journey

Shannon has built a thriving career at NHBC. Starting in Customer Services gave her the knowledge, connections and foundation to grow and succeed in a completely new area of the business.

Lichfield Training Hub

A multi-skill training hub in Lichfield for bricklaying, groundworking and site carpentry apprenticeships

Job Opportunities

Hear from Colin - our First Contact Advisor in Claims

David Plumb – From site manager to senior assessor

With experience both on site and in the classroom, David offers apprentices the best of both worlds. He began his career as a site manager before moving into college-based construction management teaching.

After-sales service and NHBC warranty and insurance

Giving Customer Care and Customer Service teams the knowledge and skills to implement effective after sales service. Covering NHBC Warranty and insurance, our Customer Satisfaction Survey and a general introduction to NHBC.

NVQ Level 2 - Bricklaying - Experienced Worker Practical Assessment (EWPA)

This Experienced Worker Practical Assessment is a fast-track route to an NVQ Level 2 in Trowel Occupations (Bricklaying). You'll need a profiling session at a training hub, evidence gathering on your part and a practical test to verify your skills.