Privacy notice

a woman sat in an armchair looking at her phone


We are committed to safeguarding the privacy and security of your Personal Data, that is information that relates to an identified or identifiable individual. This privacy notice sets out how we collect, use, disclose and protect your Personal Data (sometimes referred to as ‘Personal Information’) when you interact with us.
In this notice, “NHBC”, “We”, “Our” or “Us” mean companies in the NHBC Group, which currently include:

  • National House-Building Council (Company Number 00320784)
  • NHBC Services Limited (Company Number 03067703)
  • NHBC Building Control Services Limited (Company Number 01952969)

If these change, we will update this notice.

When we say “you” and “your” and “individuals” in this notice, we mean anyone whose Personal Information we may collect, including but not limited to:

  • Builders, developers and customers of NHBC
  • Policyholders and anyone on or covered by an insurance policy we offer
  • Anyone who has a business relationship or transacts with us or provides us with a service.

Cookie Policy

Cookie Policy Overview    

NHBC (“We”, “Our” or “Us”) uses cookies on our websites and portals to ensure that they work properly, to improve and personalise your visit to our websites and portals, to understand how you use our websites and portals, and for our advertising purposes.  This Cookie Policy describes:  What cookies are Our use of cookies How long cookies last How you can manage cookies preferences Privacy information Further information