a person in site safety clothing and a hard hat walking through some scaffolding

NHBC Modern Slavery Statement

Year ended 31 March 2020

In the financial year from 1 April 2020 to 31 March 2021, National House-Building Council (NHBC) continued its commitment and activities to combat instances of slavery and human trafficking within its business and supply chain.

About NHBC

NHBC is the UK’s leading independent provider of warranty and insurance for new homes. Its purpose is to build confidence in the construction quality of new homes for the benefit of homeowners. This is achieved through championing construction quality and providing inspection, Building Control and wider services to homebuilders, underpinned by the provision of warranty insurance to homeowners. 

NHBC is a company limited by guarantee, with no shareholders. It is independent of government and the construction industry. Any profits that the company generates are reinvested in the business to support its core purpose: to build confidence in the construction quality of new homes. 

NHBC is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. 

NHBC supply chain

NHBC’s supply chain consists of the supply of goods and services required to support the delivery of NHBC’s trading activities. 

NHBC’s supply chain fits into three main categories:

  1. The settlement of claims activities (e.g. remedial works contractors and consultants who carry out work in relation to NHBC’s Buildmark warranty product);
  2. Business to business services (e.g. marketing and events, IT and telecommunications, travel, car fleet, consultancy and other professional services); and
  3. Operational services – all other procurement of goods and services (e.g.personal protective equipment, cleaning, catering, stationery and maintenance of NHBC’s offices). 

There were no substantial changes to NHBC’s supply chain during the financial year, and it remains compliant with the requirements of the Modern Slavery Act 2015 (Act).

Update on activity following NHBC’s 2020 statement

NHBC continues to progress its commitment and activities to combat slavery and human trafficking:

  • The Procurement and Supplier Governance Policy (Procurement Policy) confirms that NHBC seeks to identify suppliers who share similar ethical values that comply with the Act.  The process by which the Procurement Policy is performed has been simplified to ensure compliance throughout NHBC.  The process ensures all potential supplier risk criteria is assessed and appropriate due diligence is undertaken prior to goods and/ or services being procured.
  • NHBC’s e-Procurement system (ProLink) continues to support the Procurement Policy.  ProLink undertakes the due diligence process during supplier selection processes by:
    • asking suppliers at the pre-qualification stage of the procurement process to confirm their compliance with the Act or to provide details of their approach to modern slavery; and
    • providing automated compliance reminders to both the Procurement team and suppliers to undertake on-going due diligence.
  • E-learning courses on modern slavery continue to be completed by employees responsible for procurement and/or supplier relationship management activity
  • NHBC continue to undertake thorough background checks in accordance with NHBC’s Recruitment Policy (Recruitment Policy) before employment commences.  All NHBC roles continue to be paid at or above the National Living Wage.

Looking ahead to financial year 2021/22

For the current financial year, NHBC will continue in its commitment to combat any instances of slavery and human trafficking in its business and supply chain. This will be achieved by:  

  • ensuring that procurement practices and on-going monitoring continue to be a key part of NHBC’s wider ESG strategy;
  • communicating and training the simplified Procurement Process across NHBC;
  • continuing to review and update the Procurement and Recruitment policies and processes as required;
  • continuing to ensure suppliers comply with the Act prior to awarding or renewing contracts; 
  • continuing to provide modern slavery awareness training through an e-learning training module, assigned to roles across NHBC where employees are responsible for procurement and/or supplier relationship management activity;
  • continuing to monitor changes within NHBC’s supply chain and update our approach accordingly;
  • further develop our management information in relation to supplier performance and monitoring, enabling NHBC to continue to consolidate our supply base where appropriate, and improve transparency and control of its supply chain; and
  • continuing to monitor the external environment to ensure risk within NHBC’s supply chain remains low.

NHBC is committed to ensuring that its processes and approach are appropriate, effective and reflect the risks within its business.  

This statement is made pursuant to section 54(1) of the Modern Slavery Act 2015 and constitutes NHBC’s slavery and human trafficking statement for the financial year ended 31 March 2021.


Chief Executive Officer                              Date: 28 September 2021