NHBC Modern Slavery Statement

NHBC Modern Slavery Statement

NHBC is committed to improving its practices to combat any instances of slavery and human trafficking that may be present in its business and supply chain.

About NHBC

NHBC is the UK’s leading independent standard setter and provider of warranty and insurance for new homes. Its purpose is to work with the house-building industry to raise the standards of new homes and to provide protection for homebuyers in the form of Buildmark warranty and insurance.

With no shareholders, NHBC is able to invest surpluses in its purpose of improving the quality of UK house-building. It also works with government and stakeholders to help shape housing policy.

NHBC is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. NHBC is a private company limited by guarantee and is registered in England and Wales under company number 00320784. NHBC’s registered address is NHBC House, Davy Avenue, Knowlhill, Milton Keynes, MK5 8FP. It has around 1,300 employees and operates in the UK.

NHBC supply chain

NHBC’s supply chain consists of the supply of goods and services required to support the delivery of NHBC’s trading activities. In comparison to many other business sectors (e.g. manufacturing), NHBC’s supply chain is straightforward.

NHBC’s supply chain fits into three main categories:

  1. Operational services (e.g. cleaning, catering and the maintenance of NHBC’s trading;
  2. Business to business services (e.g. marketing and events, IT and telecoms, travel, car fleet, consultancy and other professional services including outsourcing arrangements); and
  3. Claims activities (e.g. remedial works contractors and consultants who carry out work in relation to NHBC’s Buildmark warranty).

Potential risks in NHBC’s supply chain which will be investigated further in a review include contract cleaning, remedial works contractors, marketing - promotional products, IT hardware and IT services and personal protective equipment (PPE).

In the financial year ended 31 March 2016 NHBC undertook the following activity in response to the Modern Slavery Act:

During the financial year 2016/17 NHBC will:

NHBC will continue to develop the processes for supplier selection to ensure that NHBC’s suppliers understand and comply with the law relating to slavery and human trafficking.  NHBC has a dedicated Supplier Governance Group which consists of representatives from the following departments: Legal; Risk and Compliance; Procurement; IT. The Modern Slavery Act will be added to the agenda for this group as a standing item.

To ensure a high level of understanding of the risks of modern slavery and human trafficking in our supply chains and our business, NHBC will introduce training for its key staff who are most closely involved in the procurement of goods and services and the management of supplier contracts.

NHBC will raise awareness across the business through a programme of internal communications.

Going forward, NHBC will:

This statement is made pursuant to section 54(1) of the Modern Slavery Act 2015, and constitutes NHBC’s slavery and human trafficking statement for the financial year ended 31 March 2016.


Mike Quinton Signature

Chief Executive Officer                              Date: 28th September 2016