Raising standards to protect homeowners
Contact us
General enquiries
Please ask for Customer Services on 0844 633 1000
(Monday to Friday 08.30 - 17.30), or email us.
Telephone calls to NHBC may be recorded for training and monitoring purposes.
Write, fax or DX
Write to:
Customer Services
NHBC
NHBC House
Davy Avenue
Knowlhill
Milton Keynes
MK5 8FP
Fax to: Customer Services, 01908 747255
DX: 50712 Amersham
Plot registration enquiries
For plot registration queries, or any changes to a policy please ask for Customer Services on 0844 633 1000, or email us.
If you have not yet submitted an application for a site, but would like an estimate of fees for Warranty and/ or Building Control products please complete our online estimate form, or ask for Customer Services on 0844 633 1000.
Builder registration enquiries
To become a registered Builder or Developer, or if you have a query relating to your application please ask for our New Business Team on 0844 633 1000, or email us.
If you are a currently registered Builder or Developer and have a query relating to any aspect of your registration or wish to change your details please ask for Commercial on 0844 633 1000, or email us.
Claims enquiries
Before contacting us, please check 'What is Covered,' as most questions are answered here.
If you have an enquiry or wish to register a new claim, please visit our Claims Online. service which is available 24 hours a day.
If you have a general enquiry, please email claimscc@nhbc.co.uk.
Alternatively you can ask for Claims on 0844 633 1000, Monday to Friday 08.30 - 17.30.
Or write to:
Claims Department
NHBC
NHBC House
Davy Avenue
Knowlhill
Milton Keynes
MK5 8FP
Please note that during periods of adverse weather conditions, claims enquiries increase and we may take longer than usual to answer your call.
Directory
A list of departments for use with our automated telephone system can be found here.
Recruitment enquiries
Please visit our careers section for current recruitment opportunities.
Your feedback is valued
NHBC is keen to hear your views about the service that we offer, and to know what you think about our website.
You can use our feedback form here.
Call costs
Calls to NHBC cost 4p per minute from a BT landline. The cost of calls from mobiles and other networks may vary. You may be charged a minimum cost per call.