Please ask for Customer Services on 0844 633 1000
(Monday to Friday 08.30 - 17.30), or email us.
Telephone calls made to and from NHBC may be recorded for training and monitoring purposes.
Write, fax or DX
Fax to: Customer Services, 01908 747255
NHBC 84759 Milton Keynes 3
NHBC 50712 Amersham
Plot registration enquiries
For plot registration queries, or any changes to a policy please ask for Customer Services on 0844 633 1000, or email us.
If you have not yet submitted an application for a site, but would like an estimate of fees for Warranty and/ or Building Control products please complete our online estimate form, or ask for Customer Services on 0844 633 1000.
Builder registration enquiries
To become a registered Builder or Developer, or if you have a query relating to your application please ask for our New Business Team on 0844 633 1000, or email us.
If you are a currently registered Builder or Developer and have a query relating to any aspect of your registration or wish to change your details please ask for Commercial on 0844 633 1000, or email us.
Before contacting us, please check our Problems with your home section, as most questions are answered here.
If you have an enquiry or wish to register a new claim, please complete our online Claims enquiry form.
If you have a general enquiry, please email firstname.lastname@example.org.
Alternatively you can ask for Claims on 0844 633 1000, Monday to Friday 08.30 - 17.30.
Or write to:
Please note that during periods of adverse weather conditions, claims enquiries increase and we may take longer than usual to answer your call.
A list of departments for use with our automated telephone system can be found here.
Please visit our careers section for current recruitment opportunities.
Your feedback is valued
NHBC is keen to hear your views about the service that we offer, and to know what you think about our website.
Calls to NHBC cost 4p per minute from a BT landline. The cost of calls from mobiles and other networks may vary. You may be charged a minimum cost per call.
NHBC Company Registration details
National House-Building Council is a company no. 320784 limited by guarantee, registered in England. NHBC registered office: NHBC House, Davy Avenue, Knowlhill, Milton Keynes. MK5 8FP.