Raising standards to protect homeownersContact us
General contact information
Telephone: 0844 633 1000
Fax: 01908 747255
Office opening times: Mon to Fri 08:30 - 17:30
Write to us at our registered office:
NHBC House, Davy Avenue, Milton Keynes,
Bucks, MK5 8FP Map
DX: NHBC 84759 Milton Keynes 3
Company no. 320784 limited by guarantee
Find your local NHBC contacts
Enter your postcode to find the appropriate senior NHBC contact,
techincal manager and inspection manager for your location:
Your NHBC registration, warranties and claims
For enquiries related to any of the above, please call us on 0844 633 1000 and select 'Customer Services'
To access information now, go to:
Technical support, NHBC Standards, Building Control and site inspections
For enquiries related to any of the above, please call us on 0844 633 1000 and select 'Technical'
To access information now, go to:
NHBC consultancy and testing services for new sites
If you would like to discuss the range of services we offer for new sites, please call us on 0844 633 1000 and select 'Sales'
To access information now, go to:
General contact information
Write to us at our registered office:
NHBC House, Davy Avenue, Milton Keynes,
Bucks, MK5 8FP
DX: NHBC 84759 Milton Keynes 3
Company no. 320784 limited by guarantee
Claims, dispute resolution or a problem with your home?
To start an enquiry or make a claim, please complete and submit the form here
To speak to someone about a problem with your home or an ongoing claim, please call us on 0800 035 6422
To access further information now, go to:
Duplicate Buildmark documents
Buildmark policy documents
Buildmark insurance certificate
Please email us to request a copy of your Buildmark certificate, quoting name, address and contact number.
Any other queries related to duplicate documents
Please call us on 0800 035 6422
All other homeowner enquiries
Please call us on 0800 035 6422
You may be interested to find out more about our warranties and our business now:
General contact information
Write to us at our registered office:
NHBC House, Davy Avenue, Milton Keynes,
Bucks, MK5 8FP
DX: NHBC 84759 Milton Keynes 3
Company no. 320784 limited by guarantee
New homes - checking and accepting Buildmark cover
To check a home has Buildmark cover before exchange of contracts or to confirm and print policy documentation go to:
Or you can call us on 0844 633 1000 and say 'Acceptance' or email us
Duplicate Buildmark documents
Buildmark policy documents
Buildmark insurance certificate
Please email us to request a copy of a Buildmark certificate, quoting name, address and contact number.
Any other queries related to duplicate documents
Please call us on 0800 035 6422
Insolvency practitioners
If an NHBC registered builder or developer becomes insolvent and an insolvency practitioner is appointed, arrangements must be made with us before any homes registered for Buildmark warranty can be sold.
Or call us on 0844 633 1000 and ask for 'Insolvent Builder' or email us