Registration
Submit the site using the Site Notification Initial Notice (SNIN) or Major Projects form and register for Buildmark, Buildmark Choice or Buildmark Connect and Building Control (if taken).
Read moreTechnical risk management for your sites including inspection
Supporting you in building high-quality homes
How we support you in building high-quality homes
We are evolving our technical risk management strategy, maintaining our focus on quality control (defects detection) whilst enhancing our quality assurance (defects prevention) with the overall aim of reducing the significant costs to the industry of remedial works and, of course, improving overall quality for homeowners.
We have a wealth of historic and current construction quality data and this, combined with increased use of technology, is key to the evolution of our approach. We work collaboratively with you, on a bespoke site-by-site basis, from pre-construction to post-completion, to help you effectively identify and manage the technical risks on your sites.
Our inspection process
Our inspection service has evolved over the years to meet the changing needs of the industry, homeowner expectations, and regulatory compliance. By registering your plots with NHBC you will benefit from the use of our key stage inspection service and our enhanced technical risk management processes.
Review
A Technical Building Consultant reviews the site details, sets technical conditions and identifies the technical and construction risks to create the site’s Bespoke Technical Risk Management Plan.
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Collaboration
A Joint Virtual Meeting is held to agree the final Bespoke Technical Risk Management Plan (copy available in site record book and NHBC Portal). Further meetings as required.
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Inspections
Once work starts on site, we aim to inspect every plot at key stages of construction. If construction presents additional risks of defects, we will conduct extra risk-based inspections.
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Handover
If all defects and technical conditions have been resolved (and certification supplied) and a satisfactory pre-handover inspection completed, the final certificate will be issued.
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Technical risk management tools
We work collaboratively with you, on a bespoke site-by-site basis and from pre-construction to post-completion to help you identify and manage the technical risks on your sites. Below, we explain some of the key tools we use to support you.
Bespoke Technical Risk Management Plan
This document records the bespoke approach we will take to mitigating the risks of defects and improving quality across the site. It will highlight risks that might require extra inspections, extra meetings and/or ‘moments in time’ (photographic evidence).
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Joint Virtual Meetings
These are meetings between the site manager, members of the builder’s technical team and our technical specialists. The attendees and frequency of meetings will vary depending on the complexity of the site.
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Quality Common Scoring
Applied to all Key Stage and Risk Based inspections, this is the same scoring we use for Pride in the Job and Construction Quality Reviews. Scores are 1-6 where 4 indicates compliance with NHBC Standards, 1 is very poor and 6 is outstanding work.
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Quality Benchmark Report
Produced for each Key Stage Inspection and where required, any additional Risk Based Inspection stages, this report will provide photos and commentary, a score of 1-6 and will highlight good practice and defects.
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Technology Assisted Inspections (TAI)
This functionality allows you to upload photographs for online inspection or re-inspection by our team, sometimes avoiding the need for an inspection visit.
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