A service for registered builders

Your guide to the NHBC inspection service

Our inspection service has evolved over the years to meet the changing needs of the industry, homeowner expectations, and regulatory compliance. By registering your plots with NHBC you will benefit from the use of our key stage inspection service and our enhanced technical risk management processes.

Construction quality management

A collaborative approach to defects prevention

We are evolving our technical risk management strategy, working with our registered builders and developers to move our collective focus from quality control (defects correction) to quality assurance (defects prevention) with the overall aim to reduce the significant costs to the industry of remedial works.

We have a wealth of historic and current construction quality data and this, combined with increased use of technology, is key to the evolution of our approach. We aim to work more collaboratively with you, on a bespoke site by site basis, from pre-construction to post-completion, to effectively identify and manage the technical risks of your sites.

We have developed and trialled a number of modules which will be rolled out over the next 18 months. Your NHBC inspection and/or technical services contact will keep you up to date with our progress on this.

The first such module is Technology Assisted Inspection, which, along with the other modules in the programme, is described below.

Project design reviews

Project design reviews by our surveyors are now offered on all projects, whether we undertake the Building Control or not, so that we can provide you with a more detailed assessment of key risks for your project at an early stage and reduce the likelihood of issues being picked up late in construction.

Site inspections

Further information

If you have any queries about our inspection system, please contact your inspector or call our Operations Support department