After sales service and the NHBC Warranty
(1 day) £160 +VAT
Gain a good understanding of the NHBC Buildmark warranty on this one day training course so that you can provide effective after-sales service regarding your customers warranty.
We will provide a particular focus on the builder responsibilities in the first two years. There is also an outline of the cover provided in years three to 10 of the warranty, as well as an overview of NHBC, and up-to-date feedback from our customer satisfaction survey.
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Prices are exclusive of VAT
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This training course has been developed for sales, customer service and other non-technical staff to provide them with an overview of the typical construction methods, terminology and technologies used within the UK housebuilding industry.Learn More
The completion and handover of a new property can be a complex process that requires a combination of technical, managerial and personal skills. You’ll also visit a site close to completion, to get a real example of what to look for.Learn More