Effective snagging and handovers

Training course overview

The completion and handover of a new property can be a complex process that requires a combination of technical, managerial and personal skills. You’ll also visit a site close to completion, to get a real example of what to look for.

Please note: To receive the full value of the training, it is recommended that this course should be delivered classroom based. 

Who should attend

This course if for any Site management teams, Anyone who would be snagging a completed property and all personnel involved in the handover of new properties.

Why choose NHBC?

a photo showing homeowners receiving their keys to their new, red brick home

Build confidence in handovers

Feel confident about home handovers.

a photo showing people on site wearing site safety clothing and hard hats shaking hands

Learn a better understanding of home-buyers choices

Develop a better understanding of what home-buyers are looking for.

a family carrying cardboard boxes into their new home

Develop more successful handovers

Run more successful handovers, with fewer issues.

What you will learn

  • Understand the NHBC pre-handover inspection and how to prepare for it 
  • Better evaluate ‘what good looks like’ 
  • Be able to describe the key issues that customers comment on 
  • Explore the barriers to delivering high quality homes 
  • How to develop a consistent approach to finishes 
  • The importance of effective handover and after sales. 

Course details

Course pricing

We offer a range of different training course delivery methods, the various prices are listed below.

In-company £1,495 16
In-company (virtual) £1,420 14
Open  £220 16
Open (virtual) £195 14

Prices are exclusive of VAT

Not sure what we mean by In-company, Open or Virtual, then read more on this page.  

Find out more about this course

    Please complete the webform below and we will get in touch with you within 3 working days

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