Build confidence in handovers
Feel confident about home handovers.
Effective snagging and handovers
Training course overview
The completion and handover of a new property can be a complex process that requires a combination of technical, managerial and personal skills. You’ll also visit a site close to completion, to get a real example of what to look for.
Please note: To receive the full value of the training, it is recommended that this course should be delivered classroom based.
Who should attend
This course if for any Site management teams, Anyone who would be snagging a completed property and all personnel involved in the handover of new properties.
Useful information
Why choose NHBC?
Learn a better understanding of home-buyers choices
Develop a better understanding of what home-buyers are looking for.
Develop more successful handovers
Run more successful handovers, with fewer issues.
What you will learn
- Understand the NHBC pre-handover inspection and how to prepare for it
- Better evaluate ‘what good looks like’
- Be able to describe the key issues that customers comment on
- Explore the barriers to delivering high quality homes
- How to develop a consistent approach to finishes
- The importance of effective handover and after sales.
Course details
Course pricing
We offer a range of different training course delivery methods, the various prices are listed below.
| COURSE TYPE | PRICE | MAX ATTENDEES |
| In-company | £1,495 | 16 |
| In-company (virtual) | £1,420 | 14 |
| Open | £220 | 16 |
| Open (virtual) | £195 | 14 |
Prices are exclusive of VAT
Not sure what we mean by In-company, Open or Virtual, then read more on this page.
Excellent presentation - right level - right speed - excellent delivery. Interesting and a good reminder of what we should be looking for.
Excellent training and well presented, good refresh of NHBC regulations, worth while course really recommend.
Being new to the role, this course has helped me have more of an understanding of quality in the build and which problem areas we have during our builds and what the standards are.
Very informative course learnt a lot about things I previously didn't know about. Good interactive discussions and involvement.
The course was interesting and highlighted a number of things to be aware of when on site and provided an understanding of various aspects of NHBC and the processes that are followed.
Daren was a pleasure to meet/work with yesterday - informative, polite, and has a wealth of knowledge. Online training can sometimes be very stilted but it was the best training course I've completed since everything went virtual .
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