Effective snagging and handovers

Training course overview

The completion and handover of a new property can be a complex process that requires a combination of technical, managerial and personal skills. You’ll also visit a site close to completion, to get a real example of what to look for.

Please note: To receive the full value of the training, it is recommended that this course should be delivered classroom based. 

Who should attend

This course if for any Site management teams, Anyone who would be snagging a completed property and all personnel involved in the handover of new properties.

Useful information

Why choose NHBC?

Build confidence in handovers

Feel confident about home handovers.

Learn a better understanding of home-buyers choices

Develop a better understanding of what home-buyers are looking for.

Develop more successful handovers

Run more successful handovers, with fewer issues.

What you will learn

  • Understand the NHBC pre-handover inspection and how to prepare for it 
  • Better evaluate ‘what good looks like’ 
  • Be able to describe the key issues that customers comment on 
  • Explore the barriers to delivering high quality homes 
  • How to develop a consistent approach to finishes 
  • The importance of effective handover and after sales. 

Course details

Course pricing

We offer a range of different training course delivery methods, the various prices are listed below.

COURSE TYPE PRICE MAX ATTENDEES
In-company £1,325 16
In-company (virtual) £1,250 14
Open  £175 16
Open (virtual) £160 14

Prices are exclusive of VAT

Not sure what we mean by In-company, Open or Virtual, then read more on this page.  

Excellent presentation - right level - right speed - excellent delivery. Interesting and a good reminder of what we should be looking for.

Helen Newbury Director of Programme and Performance Platform Housing Group

Excellent training and well presented, good refresh of NHBC regulations, worth while course really recommend.

Owen Creer Assistant Site Manager Taylor Wimpey

Being new to the role, this course has helped me have more of an understanding of quality in the build and which problem areas we have during our builds and what the standards are.

Claire Cooper Project Manager Platform Housing Group

Very informative course learnt a lot about things I previously didn't know about. Good interactive discussions and involvement.

Mark Warnes Quality Inspector L&G Modular Homes

The course was interesting and highlighted a number of things to be aware of when on site and provided an understanding of various aspects of NHBC and the processes that are followed.

Zoe Brown Project Manager Platform Housing Group

Daren was a pleasure to meet/work with yesterday - informative, polite, and has a wealth of knowledge. Online training can sometimes be very stilted but it was the best training course I've completed since everything went virtual .

Rebecca Eves Customer Care Coordinator Stonebond Properties

Find out more about this course

    Please complete the webform below and we will get in touch with you within 3 working days

Other courses you may be interested in

Defects prevention

Learn about the requirements of the NHBC Standards and home building best practise in our three day training course, designed for site managers.

Learn More

Defects prevention hot topics

Learn about the most common defects we see in house building on this one day training course. Get an overview of the NHBC Standards and construction best practice, and feel better able to reduce risks of defects.

Learn More

After-sales service and the NHBC warranty

Gain a good understanding of the NHBC Buildmark warranty on this one day training course so that you can provide effective after-sales service regarding your customers warranty.

Learn More

Learn more about the course we offer

Discover the wide range of health & safety and technical training courses we offer.