Training and qualifications
Training courses
Training course
After-sales service and NHBC warranty and insurance
Giving Customer Care and Customer Service teams the knowledge and skills to implement effective after sales service. Covering NHBC Warranty and insurance, our Customer Satisfaction Survey and a general introduction to NHBC.
Training course
An introduction to house building - standard house
This training course has been developed for sales, customer service and other non-technical staff to provide them with an overview of the typical construction methods, terminology and technologies used within the UK house-building industry.
Training course
Building Regulations and Control - residential - designers
Gain a thorough working knowledge of the Building Regulation requirements from a design perspective, and specifically, the detail contained within the Approved Documents (A through to T).
Training course
Building Regulations and Control - residential - site staff
This course comprises facilitated navigation through the Building Regulation requirements, discussing how and when the guidance can be applied. It will bring you up to date with all new legislation and changes in requirements.
Training course
Defects prevention
This three-day course explores the causes of the most common defects found in the construction of new homes and examines ways of preventing them occurring.
Training course
Defects prevention - hot topics
This course takes you through the requirements of the NHBC Standards and explores construction best practice to help you mitigate the most common defects in the house-building industry.
Training course
Effective snagging and handovers
The completion and handover of a new property can be a complex process that requires a combination of technical, managerial and personal skills. You'll also visit a site close to completion to get a real example of what to look for.
Training course
Fire safety for low-rise flats and housing
This one-day course is designed for site managers or anyone who inspects cavity barriers and/or fire stopping in low rise flats and housing.
Training course
Groundworking best practice and NHBC Standards
Gain practical knowledge of groundworks, foundations and drainage to ensure compliance with NHBC Standards and relevant Building Regulations