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Discover NHBC's range of convenient online services, including conveyancing portal, customer surveys, and home builder's portal access.

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NHBC portals

Our portals are designed to make working with us easier or to provide you with essential customer insights. If you're already registered for these services, you can log in below, or sign up.

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Builders and developers

My NHBC Portal

Manage your sites and organisation with My NHBC Portal - not got an account, signing up is quick and easy.

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Conveyancers and solicitors

NHBC Conveyancing Portal

Activate a policy on behalf of your clients and obtain the insurance certificate for them. Sign up and get started with NHBC Conveyancing Portal.

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Builders and developers

Customer Satisfaction Reports

Latest homeowner satisfaction survey results and feedback for home builders.

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Home User Guide

NHBC has decommissioned its Home User Guide (HUG) platform.

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Customer Service

0344 633 1000

Monday to Friday, 9am - 5pm

Other popular links

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NHBC Standards

The NHBC Standards define the technical requirements and performance standards for the design and construction of new homes registered with us.

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Contact NHBC

Need to get in contact with us? Click here to visit our contact page.

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Technical Guidance

The resource centre for NHBC Standards, Building Regulations, technical apps, news and support

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