Claims manual

For builders and developers registered with NHBC

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Our Claims Manual is an online resource where you can:

find out more about NHBC and how our Claims team works
read about our different warranty and insurance products
see how the NHBC Rules relate to resolutions and claims
understand the resolution and claims processes
understand more about your responsibilities to homeowners
access guidance notes for you and for homeowners on key issues.

Register for the Claims Manual

It’s free for registered builders and developers to access. Simply complete the online registration form and we'll send you a link.