Claims manual
For builders and developers registered with NHBC

Our Claims Manual is an online resource where you can:
- find out more about NHBC and how our Claims team works
- read about our different warranty and insurance products
- see how the NHBC Rules relate to resolutions and claims
- understand the resolution and claims processes
- understand more about your responsibilities to homeowners
- access guidance notes for you and for homeowners on key issues.
Register for the Claims Manual
It’s free for registered builders and developers to access. Simply complete the online registration form and we'll send you a link.