Defects prevention

Training course overview

This course is our primary technical programme for Site Management Operatives. It covers the requirements of the NHBC Standards and construction best practice for all major areas of home building construction. 

Please note: To receive the full value of the training, it is recommended that this course should be delivered classroom based. 

Who should attend

This course is for any Site managers, Assistant site managers, Clerks of works, Construction contracts managers, or anyone else who need a technical understanding of construction standards.

Why choose NHBC?

Understand common construction related issues and defects

Aims to give delegates an understanding of the common construction related issues which lead to defects and potential claims.

Develop an understanding of Claims

Develop an understanding of the main areas of Claims and the costs associated with resolving them.

Awareness of NHBC Standards

Have raised awareness of the NHBC Standards and how they are interpreted.

What you will learn

  • Pre-learning package: 
    Introduction including objectives and agendas
    The NHBC warranty and insurance - builders and the site manager's responsibilities
    The NHBC Standards and how they work
    Current common defects/reportable items (RIs)
    NHBC inspection process, risk assessment and reporting - what the site manager needs to know
    Current resolution statistics - what causes complaints from home buyers
    Current claims statistics - what causes common claims

  • Day 1
    Site investigations (Changed to Pre-Start Meetings), Engineering conditions, Site clearance, Foundations, Drainage, Substructure, Ground floors

  • Day 2
    Intermediate floors, Superstructure walls - focus on masonry construction, Chimneys and flues, Air-tightness, Sound insulation, Fire stopping, Common defects in timber frame, and other forms of construction

  • Day 3
    Roof structures, First fix, Second fix Plastering, dry-lining and other internal finishes, External works and free-standing walls, Course assessment (includes pre-learning package material) 

Course details

Course pricing

We offer a range of different training course delivery methods, the various prices are listed below.

In-company (3 days consecutive) - per company £4,645 16
In-company (3 days split) - per company £5,190 16
In-company (virtual - 3 days consecutive) - per company £4,399 14
In-company (virtual - 3 days split) - per company £4,935 14
Open (3 days) - per person £770 16
Open (virtual - 3 days) - per person £715 14

Prices are exclusive of VAT

Not sure what we mean by In-company, Open or Virtual, then read more on this page.  

Find out more about this course

    Please complete the webform below and we will get in touch with you within 5 working days
  • Please let us know below the number of delegates if enquiring on behalf of a company.

  • Please include any additional requirements for the booking I.e. any particular dates required, location and number of delegates.

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