Understand common construction related issues and defects
Aims to give delegates an understanding of the common construction related issues which lead to defects and potential claims.
Defects prevention
Training course overview
This course is our primary technical programme for Site Management Operatives. It covers the requirements of the NHBC Standards and construction best practice for all major areas of home building construction.
Please note: To receive the full value of the training, it is recommended that this course should be delivered classroom based.
Who should attend
This course is for any Site managers, Assistant site managers, Clerks of works, Construction contracts managers, or anyone else who need a technical understanding of construction standards.
Useful information
Why choose NHBC?
Develop an understanding of Claims
Develop an understanding of the main areas of Claims and the costs associated with resolving them.
Awareness of NHBC Standards
Have raised awareness of the NHBC Standards and how they are interpreted.
What you will learn
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Pre-learning package:
Introduction including objectives and agendas
The NHBC warranty and insurance - builders and the site manager's responsibilities
The NHBC Standards and how they work
Current common defects/reportable items (RIs)
NHBC inspection process, risk assessment and reporting - what the site manager needs to know
Current resolution statistics - what causes complaints from home buyers
Current claims statistics - what causes common claims -
Day 1
Site investigations (Changed to Pre-Start Meetings), Engineering conditions, Site clearance, Foundations, Drainage, Substructure, Ground floors -
Day 2
Intermediate floors, Superstructure walls - focus on masonry construction, Chimneys and flues, Air-tightness, Sound insulation, Fire stopping, Common defects in timber frame, and other forms of construction -
Day 3
Roof structures, First fix, Second fix Plastering, dry-lining and other internal finishes, External works and free-standing walls, Course assessment (includes pre-learning package material)
Course details
Course pricing
We offer a range of different training course delivery methods, the various prices are listed below.
| COURSE TYPE | PRICE | MAX ATTENDEES |
| In-company (3 days consecutive) - per company | £4,215 | 16 |
| In-company (3 days split) - per company | £4,710 | 16 |
| In-company (virtual - 3 days consecutive) - per company | £3,999 | 14 |
| In-company (virtual - 3 days split) -per company | £4,485 | 14 |
| Open - per person | £699 | 16 |
| Open (3 days) - per person | £650 | 14 |
Prices are exclusive of VAT
Not sure what we mean by In-company, Open or Virtual, then read more on this page.
I really enjoyed this course, very clear, easy to understand, good use of photos and videos. Chris was very thorough and took time to answer any questions
Well ran course on zoom. I found this better than actually being in a room doing it which I did with this course previously.
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