Bespoke Technical Risk Management Plan

a photo of three people talking in site safety clothing

Targeting specific construction risks

Introduced for all new sites submitted from 1 July 2023, Bespoke Technical Risk Management Plans enhance our Key Stage Inspection service by identifying higher risk areas and setting specific tasks to help prevent defects.

  • a more tailored approach to technical risk management for both warranty and building control
  • resources and focus are targeted at higher risk areas of construction
  • mitigates the risk of defects and improves quality of new homes.

These bespoke plans will include a combination of the following elements depending on the risks identified on a site:

  • additional risk-based inspections
  • quality Benchmarking of risk-based inspections
  • requests for photographic evidence
  • additional Joint Virtual Meetings. 

The Bespoke Technical Risk Management Plan for your site will be available in your site record book and also on our Portal. We will go through the plan with the site management team at our pre-start meeting.

Also from 1 July, we will stop recording intermediate observations if defects are found during intermediate inspections.  To simplify the process, all defects found during any type of inspection (key stage, risk-based or intermediate) will be recorded as Reportable Items. This will enable Quality Common Scoring to be applied to all inspections. 

Technical risk management tools

We work collaboratively with you, on a bespoke site-by-site basis and from pre-construction to post-completion to help you identify and manage the technical risks on your sites. Below, we explain some of the key tools we use to support you.

a photo of three people talking in site safety clothing

Bespoke Technical Risk Management Plan

This document records the bespoke approach we will take to mitigating the risks of defects and improving quality across the site. It will highlight risks that might require extra inspections, extra meetings and/or ‘moments in time’ (photographic evidence).

Read more
a photo of someone sat at a desk during a video conference call

Joint Virtual Meetings

These are meetings between the site manager, members of the builder’s technical team and our technical specialists. The attendees and frequency of meetings will vary depending on the complexity of the site.

Read more
a photo of someone in site safety clothing measuring a wall

Quality Common Scoring

Applied to all Key Stage and Risk Based inspections, this is the same scoring we use for Pride in the Job and Construction Quality Reviews. Scores are 1-6 where 4 indicates compliance with NHBC Standards, 1 is very poor and 6 is outstanding work.

Read more
a photo of someone measuring some work while wearing site safety clothing

Quality Benchmark Report

Produced for each Key Stage Inspection and where required, any additional Risk Based Inspection stages, this report will provide photos and commentary, a score of 1-6 and will highlight good practice and defects.

Read more
a photo of two people in site safety clothing viewing a site from some scaffolding

Technology Assisted Inspections (TAI)

This functionality allows you to upload photographs for online inspection or re-inspection by our team, sometimes avoiding the need for an inspection visit.

Read more