Senior Technical Advisor

Job Role: Senior Technical Advisor

Salary: £65,000 - £70,000 + 10% performance bonus

Working Location: Home based, with regular attendance to sites and our Milton Keynes head office

Employment Type: Full Time, Permanent

Closing Date: 29^th November 2026

Job summary:

As a Senior Technical Advisor, you’ll play a key role in supporting NHBC’s Claims teams by providing specialist technical expertise across a wide range of building and construction-related issues. You’ll investigate complex building defects, advise on their causes and assess proposed repair solutions to ensure they meet the required standards and deliver value. Working closely with internal colleagues, external consultants and industry professionals, you’ll help ensure technically sound decisions and positive claims outcomes.

What you’ll be doing:

• Providing technical advice and guidance to Claims colleagues on complex and high-value building claims.
• Reviewing technical reports, investigating building defects and identifying potential causes.
• Advising on appropriate investigation strategies and assessing compliance with NHBC Standards and Building Regulations.
• Reviewing proposed repair solutions to ensure they are technically appropriate, correctly specified and cost-effective.
• Undertaking occasional site visits to investigate defects, assess remedial works and inspect repairs in progress.
• Managing and liaising with external consultants, builders and technical representatives.
• Supporting and sharing technical knowledge with colleagues, including providing guidance and mentoring where appropriate.
• Contributing to the development of technical policies, guidance and improvements to NHBC’s risk management.

What we’re looking for:

• Extensive experience within the building or construction industry, with strong knowledge of the housing and commercial sectors.
• Experience in building design, construction methods and building defect analysis.
• A thorough understanding of NHBC Standards, Building Regulations, relevant British Standards and construction techniques.
• Experience assessing building defects, investigating their causes and evaluating remedial solutions.
• The ability to interpret complex technical information and communicate findings clearly and concisely.
• Strong decision-making skills, with the ability to make pragmatic judgements on technical compliance and value.
• A relevant degree or equivalent professional background, with a postgraduate qualification desirable.
• A proactive team player who can work independently, build strong relationships and share technical expertise.

What we offer

Our benefits package includes:

• 27 days annual leave + bank holidays
• holiday purchase scheme
• enhanced pension scheme (up to 10.5%)
• life assurance
• subsidised private medical insurance
• employee discounts platform
• two days volunteer leave
• enhanced maternity, paternity, adoption leave and pay for all new parents

+ many more!

Who we are

At NHBC, we pride ourselves on being truly unique. No other organisation in our sector matches the range of services and scale we provide. As the market leader, we are recognised as the go-to for new home warranties and insurance. Our team is united by a core purpose: to raise the standards of house building and protect homeowners.

Why you should join us

As a modern, family-friendly employer, we’re in a phase of rapid growth, embracing technology, data and new ways of working. We’re seeking passionate, skilled and driven individuals to join us on this exciting journey.

Once onboard, you’ll have access to fantastic opportunities for personal and career growth. You’ll receive thorough training, continuous development and the chance to earn recognised qualifications and professional memberships to support your journey.

We support flexible working and encourage our colleagues to find a balance that suits them. While we may not be able to accommodate every request, we’re always happy to have a conversation about flexible working arrangements.

Our inclusive culture

We are dedicated to fostering an inclusive culture where everyone feels empowered to bring their authentic selves to work. We firmly believe in the right of all our employees and customers to be treated fairly, with dignity and respect, and free from discrimination. Our active employee networks support colleagues and their allies, providing safe spaces for open conversations and idea-sharing.

We are a Disability Confident organisation committed to fair and inclusive recruitment. Our first step is to review applications to ensure candidates meet the essential criteria for the role. We assess skills, experience, and potential objectively, and provide support or reasonable adjustments where needed. Candidates who meet the criteria will progress to the next stage.

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