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M&J Evans Construction Limited Immersive Day case study

What it takes to be a Claims Handler with Alicia McCarthy

Alicia shares what it’s like managing claims, supporting homeowners and builders and building a rewarding career in Claims.

Top insights and speakers to look forward to at BEYOND ’25 LIVE

 A day in the life of Customer Services with Paris Hine

Paris Hine, Customer Service Assistant Operations Manager at NHBC, shares how she keeps the engine room running, from daily huddles to supporting teams and managing warranty registrations.

Join our Claims team

Claims provides impartial case handling, dispute resolution and repair management services to homeowners and builders.

Roofing Masterclass

Learn more about getting roofing right-first-time with our fully funded 90-minute Masterclass.

Technical courses

We offer a wide range of technical courses. They’re available on an open basis where anyone can book a place, or in-company. We can deliver our courses face-to-face or online, whichever method suits you best.

Frequently asked questions

Questions and answers about our apprenticeship programmes.

Building a bright future: Ryley McBride named NHBC Brickwork Apprentice of the Year

Avant Garde