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After-sales service and NHBC warranty and insurance

Giving Customer Care and Customer Service teams the knowledge and skills to implement effective after sales service. Covering NHBC Warranty and insurance, our Customer Satisfaction Survey and a general introduction to NHBC.

Defects prevention

This three-day course explores the causes of the most common defects found in the construction of new homes and examines ways of preventing them occurring.

Wales 2025

Meet your Pride in the Job 2025 Award winners for the Wales region

Managing timber frame construction

Learn how to effectively manage and inspect timber frame construction by attending this one-day training course. Understand best practice and how to avoid common defects.

The land remediation process - understanding the pathway to warranty and insurance

NHBC launches Housing Association Insights collection

Quality Assurance Reviews and Rating Scheme

A business review of quality assurance (processes, procedures, competencies and policies) with potential NHBC QA rating.

In conversation with Roger Morton: the skills gap

NVQ Level 2 - Bricklaying - Experienced Worker Practical Assessment (EWPA)

This Experienced Worker Practical Assessment is a fast-track route to an NVQ Level 2 in Trowel Occupations (Bricklaying). You'll need a profiling session at a training hub, evidence gathering on your part and a practical test to verify your skills.

NVQs

Take the next step in building your career in construction with us.