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NVQs

Take the next step in building your career in construction with us.

From Customer Service to Underwriting - Shannon Thornthwaite's career journey

Shannon has built a thriving career at NHBC. Starting in Customer Services gave her the knowledge, connections and foundation to grow and succeed in a completely new area of the business.

Job Opportunities

Hear from Colin - our First Contact Advisor in Claims

David Plumb – From site manager to senior assessor

With experience both on site and in the classroom, David offers apprentices the best of both worlds. He began his career as a site manager before moving into college-based construction management teaching.

Adam Hawkes, Pride in the Job 2025 Quality Award winner

Adam Hawkes claimed his first Pride in the Job Quality Award in 2024 and went all the way to Supreme runner-up. Now he’s back in 2025 with another Quality Award win.

Annual Reports

Read our Annual Report and Accounts as well as our Solvency and Financial Condition Reports.

After-sales service and NHBC warranty and insurance

Giving Customer Care and Customer Service teams the knowledge and skills to implement effective after sales service. Covering NHBC Warranty and insurance, our Customer Satisfaction Survey and a general introduction to NHBC.

Managing timber frame construction

Learn how to effectively manage and inspect timber frame construction by attending this one-day training course. Understand best practice and how to avoid common defects.

Defects prevention

This three-day course explores the causes of the most common defects found in the construction of new homes and examines ways of preventing them occurring.