Video transcript
Hi, I'm Paris Hine, Customer Service Assistant Operations Manager.
I start my day by checking my emails, writing lists and prioritising to ensure that I stay organised and support those around the business who need it.
Part of my day includes a management huddle where we discuss priorities, busy areas of customer service, any sickness and holidays, and we then share resources to those areas that need it.
Being the engine room of NHBC, warranty registrations are a large part of the customer services role.
Payments coming into NHBC are stored on our payment tracking system. I review this to ensure that payments are being used and kept up to date in general.
That was a day in the life of my job role.
If you'd like to be apart of the NHBC customer service team, please head to our careers page and have a look and see what jobs are available.
Latest case studies
Louisa Davis journey - find out what it means to be a Claims Handler with us
Aine O'Brien - a day in the life of a Building Consultant
Life as a Technical Building Consultant with Shalane Krauer
