New NHBC Portals
NHBC Portal user guides and videos
We have created new user guides and recorded some videos on navigation and key functionality for the new My NHBC Portal (including My Reports) and NHBC Conveyancing Portal. Please do take the time to familiarise yourself with them before accessing the new portals.
Portal video guides
My NHBC Portal help guides
Getting started
Sign up and activate your account so that you can get started.
A quick overview
Familiarise yourself with the key features and navigation of My NHBC Portal.
Manage account
Manage your personal details and make or request changes to your organisation, site access and permissions.
Portal administrators
For portal administrators to understand how to use manage Account and my tasks to manage their company's accounts.
Add new site
Enter a new site, attach supporting documents and submit the site.
Plot details, quotes and registrations
Enter details of the plots and NHBC products you require on your sites, obtain quotes and request plot registration.
Conditions and reportable items
View outstanding and cleared conditions and reportable items for your sites and plots.
Uploading documents
Upload and send documents in the portal to NHBC for your sites and organisation.
Documents from NHBC
View correspondence and access Warranty Release Confirmation documents, Building Control certificates, etc.
Contacting NHBC
Use My NHBC Portal to contact us quickly and easily about your sites and organisation.
Email notifications
Set up and manage email notifications of key events relating to your sites.
Site reports
Run reports to get up-to-date operational management information and schedule regular reports.
Sales data - purchaser details
Where to enter new purchaser details
NHBC Conveyancing Portal help guides
A quick overview
Familiarise yourself with the key features and navigation.
Getting started
Sign up and activate your account so that you can get started in NHBC Conveyancing Portal.
Activate a policy
Activate a policy on behalf of your clients and obtain the insurance certificate for them.
Full user guide
How to set up and use your account.
NHBC portals
Our portals are designed to make working with us easier or to provide you with essential customer insights. If you're already registered for these services, you can log in below, or sign up now.
Contact us
For support on the new My NHBC Portal (including My Reports) and Conveyancing Portal, please use the following numbers: