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Thank you for getting in touch

The customer service team will be in touch with you shortly, in the meantime please take a look at our homeowner resources below.

Homeowner resources and information

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Useful guides

Read our guides about common issues with new homes and about making a claim.

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FAQs

Check out our list of FAQs for homeowners or people looking to buy a new-build or newly-converted home.

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Make a complaint

We are sorry if you are unhappy with the service you have received. Please see more about our complaints process and how to make a complaint.

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Consumer codes

Industry-led schemes which gives protection and rights to the purchasers of new homes, ensuring that new home buyers are treated fairly and are fully informed about their purchase.

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